Rita Williams
Warren,MI
Summary
Hardworking Benefits Manager with 10+ years of employee benefits experience. Assures ongoing compliance with Federal and State laws
Overview
12
12
years of professional experience
Work History
Group Benefits Coordinator
Manquen Vance
Troy, MI
03.2020 - Current
- Assist clients with claim research and resolution, vendor issues, billing and eligibility assistance for medical, dental and vision benefits
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
- Checked employees' benefits enrollment for accuracy and inputted all data into BenXpress and Employee Navigator.
Benefits Manager
Modi Benefits
Northville, MI
04.2016 - 03.2020
- Responsible for servicing of assigned accounts and to provide prompt, accurate and courteous service to insured.
- Managed administration of employee benefit programs such as medical, dental, vision, life insurance, accident and disability insurance for 800+ employees
- Conducted benefits orientation meetings for all newly hired employees
- Evaluated different providers offering range of services, coverages and plan options to pick optimal choice.
- Managed open enrollment processes, conducted open enrollment meetings, prepared open enrollment materials.
- Work closely with payroll manager on all benefit deductions, changes and corrections.
Benefits Manager
Wayne County
Detroit, MI
11.2009 - 04.2016
- Managed employee benefits plans for 2500 active employees and 5400 retirees
- Administered medical, dental, vision, life insurance, COBRA, FSA, HSA, RMSA benefits for active and retired employees
- Educated new hires about different benefit plans.
- Counseling employees about retiree options
- Evaluated different providers offering range of services, coverages and plan options to pick optimal choice.
- Supervised Benefits Administration team
- Oversaw open enrollment processes. Prepared open enrollment communications and materials.
Education
BBA - Business Management
University of Phoenix
Tempe, AZ10.2000
Skills
- New employee enrollment
- Benefits explanation
- Proficient in Microsoft Office
- Client Relations
- Account Management
Timeline
Group Benefits Coordinator
Manquen Vance
03.2020 - Current
Benefits Manager
Modi Benefits
04.2016 - 03.2020
Benefits Manager
Wayne County
11.2009 - 04.2016
BBA - Business Management
University of Phoenix