Baasantseren Orsoo

Salon Owner, Nail Technician,

Serenity By Bujee LLC

08.2018 - Current

Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Trained and guided team members to maintain high productivity and performance metrics.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed purchasing, sales, marketing and customer account operations efficiently.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Trained and motivated employees to perform daily business functions.
Consulted with customers to assess needs and propose optimal solutions.
Prepared bank deposits and handled business sales, returns, and transaction reports.
Assisted in recruiting, hiring and training of team members.
Proven ability to learn quickly and adapt to new situations.
Managed time efficiently in order to complete all tasks within deadlines.
Skilled at working independently and collaboratively in a team environment.
Worked flexible hours across night, weekend, and holiday shifts.
Identified issues, analyzed information and provided solutions to problems.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Cultivated interpersonal skills by building positive relationships with others.
Resolved problems, improved operations and provided exceptional service.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Paid attention to detail while completing assignments.
Kept client's nails in great condition and offered advice on maintaining manicures.
Responded to customer requests and concerns about gel application and nail art designs.
Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
Established strong client relationships through exceptional customer service and communication skills.
Boosted salon revenue by upselling additional services and retail products to clients.
Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.

Summary

Overview

Work History

Salon Owner, Nail Technician,

Education

Nail Technician

Associate of Arts - Business

Skills

Languages

Timeline

Salon Owner, Nail Technician,

Nail Technician

Associate of Arts - Business

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