Bachir Gueye
Coram,NY
Summary
Positive and Upbeat. Successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning and communication skills. Great teamwork and leadership qualities based from being a soccer player for 17 years and Also from the African American Club. Experience in real life finance and accounting situations because of extra curricular activities.
Overview
3
3
years of professional experience
Work History
Healthcare Assistant
Developmental Disabilities Institute, DDI
02.2024 - Current
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various healthcare needs.
- Assisted nurses in administering medications, monitoring vital signs, and documenting patient progress for better treatment outcomes.
- Provided emotional support to patients and families, fostering a positive environment conducive to healing and recovery.
- Maintained a clean and safe environment for patients by adhering to infection control protocols and performing routine sanitation tasks.
Valet Driver
Goldcoast Valet Parking
04.2022 - Current
- Parked and retrieved guest vehicles quickly to avoid long wait times.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Coordinated team of valets handling car parking needs for regular guests and special event parking.
Front Desk Associate
Planet Fitness
01.2023 - 06.2023
- Managed guest check-in and check-out procedures, reservations and payments.
- Conducted transactions, confirming patient information and processing according to standard protocol.
- Maintained important files, running reports and delivering updates on occupancy and revenue.
- Encouraged guests to participate in rewards programs to promote brand loyalty.
- Showed off dining areas, pool, spa and fitness center to prospective and current guests.
Retail Sales Associate
Finish Line
06.2021 - 08.2021
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Initiated friendly conversation with customers to determine level of assistance required.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
Finance
Coastal Carolina University
Conway, SC12.2024
Skills
- Multi-Line Phone Systems
- Cash Transactions
- Fluent in [Wolof]
- Problem-Solving
- Teamwork and Collaboration
- Leadership
- Decision Making
- Customer Service
- Account Balancing
- Hospitality Services
- Patient Education
Timeline
Healthcare Assistant
Developmental Disabilities Institute, DDI
02.2024 - Current
Front Desk Associate
Planet Fitness
01.2023 - 06.2023
Valet Driver
Goldcoast Valet Parking
04.2022 - Current
Retail Sales Associate
Finish Line
06.2021 - 08.2021
Finance
Coastal Carolina University
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