Baden Doro
Middletown
Summary
Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Host
Red Robin
06.2024 - 09.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlists efficiently, optimizing guest flow during peak hours.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Assisted in training new hosts on operational procedures and customer service standards.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Education
High School Diploma -
Appoquinimink High School
Middletown, DE06.2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Effective multitasking
- Phone etiquette
- Guest complaint resolution
- Flexible and adaptable
Timeline
Host
Red Robin
06.2024 - 09.2025
High School Diploma -
Appoquinimink High School