Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bahishta Ahmadi

Morgan Hill,CA

Summary

Dynamic sales associate with a proven track record at Kate Spade, excelling in customer service and relationship building. Skilled in cash handling and utilizing CRM tools to enhance client interactions, resulting in increased customer loyalty. Committed to creating engaging shopping experiences and fostering a positive team environment. Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

5
5
years of professional experience

Work History

Sales Associate

Kate Spade
05.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Built a clientele and indulge in outreach every week.
  • Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
  • Increased customer loyalty with personalized shopping experiences and attentive service.

Sales Associate

Michael Kors
01.2023 - 11.2023
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.

Master Sandwich Artist

SUBWAY®Restaurants
01.2021 - 02.2023
  • Kept the kitchen and the front of the store clean.
  • Established positive relationships with regular customers, demonstrating loyalty to the brand through friendly service and attention to detail.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

Ann Sobrato
Morgan Hill

Skills

  • Customer service
  • Teamwork and collaboration
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving
  • Client service
  • Store opening and closing
  • Sales expertise

Languages

Dari
Native or Bilingual

Timeline

Sales Associate

Kate Spade
05.2024 - Current

Sales Associate

Michael Kors
01.2023 - 11.2023

Master Sandwich Artist

SUBWAY®Restaurants
01.2021 - 02.2023

Ann Sobrato

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