Bahrija Hadzic
Chicago,IL
Summary
Driven and meticulous, leveraged problem-solving skills and workflow optimization at Walgreens to enhance pharmacy operations and customer satisfaction. Excelled in team collaboration and confidentiality at ABM - Facility Services, significantly improving data management and client relations. Demonstrates a proven track record of achieving results through dedication and proficiency in both hard and soft skills.
Overview
23
23
years of professional experience
Work History
Pharmacy Technician
Walgreens
6121 N Broadway St
09.2005 - 05.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Coordinated verification and filling of more than 350-400 daily prescriptions in high-volume [Type] pharmacy environment.
- Coordinated verification and filling of more than 300 daily prescriptions in high-volume [Type] pharmacy environment.
Administrative Assistant
ABM - Facility Services
180 N La Salle Dr
08.2001 - 08.2005
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Master of Science - Public Health
Benedictine University
Lisle, IL08.2026
Bachelor of Arts - Social Work
Northeastern Illinois University
Chicago, IL05.2005
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
Timeline
Pharmacy Technician
Walgreens
09.2005 - 05.2024
Administrative Assistant
ABM - Facility Services
08.2001 - 08.2005
Master of Science - Public Health
Benedictine University
Bachelor of Arts - Social Work
Northeastern Illinois University