Bailee Ballard
Horn Lake,MS
Summary
Dynamic and detail-oriented Pharmacy Technician with proven problem-solving skills at Walgreens. Adept at maintaining confidentiality and optimizing workflows, I excel in fast-paced environments. Recognized for delivering exceptional customer service and training new staff, I am eager to leverage my skills in a challenging role while continuing to learn and grow.
Overview
10
10
years of professional experience
Work History
Pharmacy Technician
Walgreens
Hernando, MS
04.2025 - Current
- Assisted pharmacists in filling and labeling prescriptions accurately.
- Maintained cleanliness and organization of pharmacy workspaces and inventory.
- Provided customer service by answering questions and directing patients effectively.
- Learned medication dispensing processes through hands-on training and observation.
Amazon Associate
Amazon
Horn Lake, MS
10.2021 - 04.2025
- Processed customer orders efficiently to maintain high service standards.
- Operated warehouse equipment safely to ensure smooth logistics operations.
- Collaborated with team members to enhance workflow and productivity.
Server
Texas Roadhouse
Horn Lake, MS
04.2020 - 10.2021
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed accurate order entry and processing to maintain service efficiency.
- Trained new staff on menu knowledge and customer interaction techniques.
- Collaborated with kitchen staff to synchronize food preparation and service timing.
Carhop
Sonic
Arlington TN
06.2016 - 04.2020
- Delivered food and beverages to customers efficiently in a fast-paced environment.
- Maintained cleanliness and organization of serving area to enhance customer experience.
- Assisted in training new team members on service protocols and operational procedures.
- Managed multiple orders simultaneously while ensuring accuracy and timeliness of delivery.
Education
Medical Assistant Certificate -
Concorde Career College
Southaven, MSHigh School Diploma -
Arlington High School
Arlington, TN05.2016
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Fast learner
- Multitasking
- Injections
- Can delegate tasks in an efficient way
- Desire to learn
Volunteer work
When I’m able to, I enjoy volunteering for harm reduction non profits in the Memphis area. During these events we offer resources for recovery, and hand out narcan and other tools for safety.
When I’m unable to volunteer, I am still active in the community spreading awareness for overdose prevention. I am trained in administering narcan and know the right steps to take in the event of an overdose.
Timeline
Pharmacy Technician
Walgreens
04.2025 - Current
Amazon Associate
Amazon
10.2021 - 04.2025
Server
Texas Roadhouse
04.2020 - 10.2021
Carhop
Sonic
06.2016 - 04.2020
Medical Assistant Certificate -
Concorde Career College
High School Diploma -
Arlington High School