Bailee Davidson
Fletcher,NC
Summary
Dynamic and engaging professional with proven expertise in guest engagement and sales expertise, honed across roles at Lake Pointe Landing Retirement Community and Old Navy. Excelled in creating memorable dining experiences and building customer loyalty through exceptional service and menu knowledge. Demonstrated strong work ethic and safe food handling, significantly enhancing dining satisfaction and operational efficiency.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
2
2
years of professional experience
Work History
Server
Lake Pointe Landing Retirement Community
10.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Sales Associate
Old Navy
10.2023 - 01.2024
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
Server
Beef O' Brady's
03.2023 - 06.2023
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Inspected dishes and utensils for cleanliness.
Education
No Degree - Speech Pathology
University of North Carolina At Charlotte
Charlotte, NC05-2028
High School Diploma -
North Henderson High School
Hendersonville, NC05-2024
Skills
- Strong Work Ethic
- Sales expertise
- Outgoing
- Team player
- Devoted
- Community Volunteering
- Time management
Timeline
Server
Lake Pointe Landing Retirement Community
10.2023 - Current
Sales Associate
Old Navy
10.2023 - 01.2024
Server
Beef O' Brady's
03.2023 - 06.2023
No Degree - Speech Pathology
University of North Carolina At Charlotte
High School Diploma -
North Henderson High School
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