Bailee Faulk

• Consulted with customers to resolve service and billing issues.
• Developed strong relationships with customers by providing personalized assistance and support.
• Received payment from customers and processed credit card transactions when necessary.
• Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
• Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
• Reviewed eligibility for medical insurance coverage and other benefit plans.
• Mastered state and Federal benefit laws Including ERISA, FMLA, COBRA, HIPPA and 401k administration.

•Enrollment advisor for k12

•Present school presentation

•Guidelines & expectations

•Specific start dates & deadlines
•Counseled on educational paths and career plans, provided information about program resources and signed individuals up for specific academic programs.

• Provided prospective or new students with information about educational and career planning, university resources and academic programs.
• Helped students complete applications and navigate admissions processes.

• Transported patients in wheelchairs and rolling beds between care, therapy, and examination rooms
• Monitored patients' conditions by taking pulse, temperature, and other vital signs
• Upheld rigorous cleaning and sanitation protocol to protect staff and patients from blood- borne, airborne, and surface-transferred pathogens.
• Assisted clients with bathing, dressing and incontinence care.

• Answer inbound calls in a timely and friendly manner
• Evaluate problems and complaints of the callers and provide proper solutions to them
• Respond to the needs of customers and provide personalized service
• Provide information on the company's products or services and generate interest in the offer.
• Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.