Bailee Gries
Summary
Compassionate and detail-oriented professional seeking a Medical Assistant position within a dermatology clinic. Experienced in customer service, healthcare support, leadership, and administrative responsibilities with a strong ability to communicate effectively and provide excellent patient care. Certified in phlebotomy through Mesalands Community College with experience working in fast-paced, patient-centered environments.
Overview
10
10
years of professional experience
Work History
Senior Member Agent
White Sands Federal Credit Union
09.2024 - Current
- Lead daily operations while assisting clients with professionalism and efficiency
- Manage multiple responsibilities while maintaining excellent customer service
- Develop strong communication and interpersonal skills through patient and member interaction
Supervisor
Freddy's Frozen Custard & Steakburgers
02.2020 - 03.2025
- Supervised team operations and trained employees in customer service standards
- Handled customer concerns calmly and professionally
- Maintained organization and efficiency during high-volume shifts
Member Agent
White Sands Federal Credit Union
08.2023 - 09.2024
- Provided excellent customer service while assisting members with account management
- Maintained confidentiality and accuracy when handling sensitive information
- Worked efficiently in a fast-paced, detail-oriented environment
Teller
White Sands Federal Credit Union
01.2022 - 08.2023
- Handled transactions accurately while maintaining strong customer relationships
- Resolved concerns professionally and communicated effectively with clients
- Demonstrated attention to detail and organizational skills
Pharmacy Technician
Bob's Pharmacy
08.2016 - 07.2018
- Maintained accurate patient records and supported pharmacy workflow
- Assisted customers and communicated medication information professionally
- Developed familiarity with healthcare terminology and patient interaction
Education
Phlebotomy Certificate -
Mesalands Community College
Tucumcari, NMUndergraduate Education -
New Mexico State University
High school or equivalent -
Tucumcari High School
Skills
- Patient care and customer service
- Phlebotomy training and specimen collection knowledge
- Medical office and administrative support
- Professional communication and patient rapport
- Scheduling and multitasking
- Leadership and team supervision
- Attention to detail and organization
- Experience in fast-paced environments
Timeline
Senior Member Agent
White Sands Federal Credit Union
09.2024 - Current
Member Agent
White Sands Federal Credit Union
08.2023 - 09.2024
Teller
White Sands Federal Credit Union
01.2022 - 08.2023
Supervisor
Freddy's Frozen Custard & Steakburgers
02.2020 - 03.2025
Pharmacy Technician
Bob's Pharmacy
08.2016 - 07.2018
Phlebotomy Certificate -
Mesalands Community College
Undergraduate Education -
New Mexico State University
High school or equivalent -
Tucumcari High School