Bailee Kellerman
Cleveland,OK
Summary
Proven to enhance operational efficiency and customer satisfaction, my tenure at Farmers Insurance showcased my adeptness in confidentiality understanding and exceptional verbal communication. Leveraging skills in office administration and complex problem-solving, I significantly contributed to streamlining processes and fostering a supportive, engaging environment across roles.
Overview
9
9
years of professional experience
Work History
Secretary
Farmers Insurance
08.2023 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled Payments and conducted follow-up calls to Policy holders.
Teacher
Kirk Crossing
01.2019 - 07.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Pricing
Target
06.2015 - 12.2018
- Conducted regular audits on merchandise pricing ensuring consistency across all products.
- Priced all Clearance and new merchandise
- Supported revenue growth, providing key insights into pricing strategies.
Education
Paul Mitchell The School
Tulsa, OK 01.2016 - 05.2016
High School Diploma -
Mannford Highschool
Mannford05.2015
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Keyboarding skills
- Appointment Scheduling
- File Management
- Document Preparation
- Confidentiality understanding
- Complex Problem-Solving
- Multi-Line Phone Systems
- Mail distribution
- Accounts receivable and payable
Timeline
Secretary
Farmers Insurance
08.2023 - Current
Teacher
Kirk Crossing
01.2019 - 07.2023
Paul Mitchell The School
01.2016 - 05.2016
Pricing
Target
06.2015 - 12.2018
High School Diploma -
Mannford Highschool
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