Bailee Meredith
Fort Oglethorpe,GA
Summary
Detail-oriented professional with strong customer service skills. Proven ability to manage office operations, maintain confidentiality, and enhance workflow efficiency.
Overview
8
8
years of professional experience
Work History
Secretary Specialist
Georgia Farm Bureau
Ringgold, GA
12.2025 - Current
- Managed daily office operations, ensuring efficient workflow and communication among departments.
- Maintained accurate filing systems and updated records to enhance information retrieval efficiency.
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Contributed to a positive work environment by maintaining a professional demeanor and offering assistance when needed.
- Maintained confidentiality while handling sensitive information related to personnel matters or company projects.
- Served as the primary point of contact for incoming visitors and phone calls, directing them efficiently to appropriate parties.
- Received incoming mail and evaluated and distributed correspondence requiring priority attention.
Medical Records Specialist
Regional Obstetrical Consultants
Chattanooga, TN
05.2025 - 12.2025
- Managed patient information confidentiality and compliance with HIPAA regulations.
- Implemented electronic medical record (EMR) systems to enhance data accuracy and accessibility.
- Coordinated documentation processes to streamline patient intake and discharge procedures.
- Collaborated with healthcare providers to resolve discrepancies in patient data and records.
- Analyzed workflow processes to identify areas for improvement in records management system.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
Clerical Associate
Galen Medical Group
Ooltewah, TN
09.2023 - 04.2025
- Managed patient scheduling and coordinated appointments for optimal clinic efficiency.
- Processed medical records and ensured compliance with privacy regulations.
- Assisted in billing and insurance verification to streamline revenue cycle management.
- Trained new clerical staff on office procedures and software applications.
- Collaborated with healthcare providers to enhance communication and service delivery.
- Resolved patient inquiries and concerns, fostering positive relationships within the community.
- Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
- Managed daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels to ensure smooth operations.
Shift Leader
Chick Fill A
Fort Oglethorpe, GA
06.2018 - 08.2023
- Supervised team performance to ensure adherence to service and quality standards.
- Trained new employees on operational procedures and customer service expectations.
- Implemented efficient workflow processes to enhance speed of service during peak hours.
- Resolved customer issues promptly to maintain high satisfaction levels.
- Monitored inventory levels and coordinated supply orders to prevent shortages.
Education
High School Diploma -
Lakeview Fort Oglethorpe High School
Fort Oglethorpe, GA08-2018
Skills
- Document preparation
- File management
- Confidentiality handling
- Calendar management
- Customer service
- Verbal and written communication
- Phone etiquette
- Organization
- Task prioritization
- Appointment scheduling
- Schedule management
- Appointment coordination
- HIPAA guideline compliance
Timeline
Secretary Specialist
Georgia Farm Bureau
12.2025 - Current
Medical Records Specialist
Regional Obstetrical Consultants
05.2025 - 12.2025
Clerical Associate
Galen Medical Group
09.2023 - 04.2025
Shift Leader
Chick Fill A
06.2018 - 08.2023
High School Diploma -
Lakeview Fort Oglethorpe High School