Summary
Overview
Work History
Education
Skills
Timeline
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Bailee Wilson

Burleson,TX

Summary

Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.

Overview

4
4
years of professional experience

Work History

Lead Teller

City Bank
01.2022 - Current
  • Enhanced customer satisfaction by efficiently managing transactions and addressing inquiries.
  • Streamlined teller operations for increased accuracy and speed, minimizing wait times for customers.
  • Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
  • Assisted in training new tellers to ensure a consistent level of excellent service across the team.
  • Collaborated with other departments to resolve complex issues, enhancing the overall banking experience for clients.

ITM Teller

First United Bank
09.2020 - 01.2022
  • Enhanced customer satisfaction by accurately and efficiently processing ATM transactions.
  • Streamlined ATM operations with routine maintenance and troubleshooting efforts.
  • Maintained high levels of security by promptly reporting suspicious activities to supervisors.
  • Ensured accurate cash handling through diligent balancing and reconciliation procedures.

Education

Bachelor of Science - Agricultural Economics

Texas Tech University
Lubbock, TX
05.2024

High School Diploma -

Joshua High School
Joshua, TX
05.2019

Skills

  • Issue Resolution
  • Cash Handling Accuracy
  • Cross-Selling and Upselling
  • Interpersonal Relations
  • Excel formulas
  • Microsoft Excel

Timeline

Lead Teller

City Bank
01.2022 - Current

ITM Teller

First United Bank
09.2020 - 01.2022

Bachelor of Science - Agricultural Economics

Texas Tech University

High School Diploma -

Joshua High School

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Bailee Wilson