Baileigh Lee
Atlanta,GA
Summary
Detail-oriented Spa Coordinator with extensive experience in spa operations and customer service. Expertise in maintaining an inviting environment while building strong relationships with clients, resulting in increased customer satisfaction. Proficient in managing schedules and coordinating events, ensuring seamless operations during peak hours. Experience in marketing, public relations, and advertising, bringing a well-rounded set of skills to promote business growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Spa Coordinator
The Wellness Spot
College Park, GA
11.2021 - Current
- Anticipated and resolved spa guest concerns promptly.
- Facilitated tours for new members while detailing available services, driving membership growth.
- Enhanced efficiency of booking changes in client interactions leveraging Vagaro.
Student Worker
Mercer University Bursar's Office
Macon, GA
10.2024 - 01.2025
- Responded to emails promptly and professionally addressing student needs or concerns.
- Maintained precise financial records for student accounts.
- Communicated essential financial guidelines, protocols, and schedules to both students and their guardians.
- Resolved billing concerns with professionalism and efficiency.
Team Member
Chick-fil-A
Hapeville, GA
02.2022 - 02.2023
- Delivered timely support and ensured seamless order processing.
- Cooperated with other team members to maintain uninterrupted service.
- Adapted effectively to various positions such as cashier, drive-thru attendant, and food preparation.
- Identified needs of customers promptly and efficiently.
Education
High School Diploma -
Woodward Academy
College Park, GA05-2023
Skills
- Problem resolving
- Business development
- Perform well in high-demand, fast-paced environments
- Client relations
- Teamwork and collaboration
- Conflict management
- Data entry
- Event organization
Affiliations
- Fall 24' initiate of Alpha Kappa Alpha Sorority, Inc.
- Chairman of Connections/Social Action Committee for Alpha Kappa Alpha
- Social Media Manager for Be The Light tutoring club
- Member of American Marketing Association - Mercer
- Organization of Black Students
Languages
Spanish
Limited
Certification
- HubSpot Inbound Marketing Certification
Accomplishments
- Graduated from Woodward Academy with honors, and a 3.7 Cumulative GPA
Philanthropy
- Serving the Macon-Bibb community through tutoring and mentorship, environmental cleanup, increasing social awareness and knowledge, giving back within food banks, and helping facilitate hygiene, clothing, and canned food drives.
Timeline
Student Worker
Mercer University Bursar's Office
10.2024 - 01.2025
Team Member
Chick-fil-A
02.2022 - 02.2023
Spa Coordinator
The Wellness Spot
11.2021 - Current
High School Diploma -
Woodward Academy
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