BAILEY BERNARD
Lakeland,FL
Summary
Focused Account Executive offering background in lead generation and resolving customer issues. Courteous and cordial with history increasing business opportunities through outstanding marketing initiatives, communication and dedication to customer service.
Overview
9
9
years of professional experience
Work History
Account Executive
Valasys Media
09.2022 - Current
- Managed CRM to collect, organize, and manage sales data and customer information.
- Strategized to effectively overcome client objections and maximize sales activity.
- Collaborated with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- 20 booked meetings per quarter with an average of 1500 cold dials per week
- Identified and pursued new business opportunities, resulting in the acquisition of 3 new clients and $100k in new sales revenue within a quarter.
Senior Sales Development Representative
ANGI Homeservices
07.2021 - 08.2022
- Facilitated sales by offering advice on purchases and promoting additional products.
- Analyzed data to improve sales strategies.
- Developed a deep understanding of customer needs, priorities, and pain points to deliver customized service.
- Average of 750 cold dials a week with 3 sales
Bartender
Rookie's Sports Bar & Grill
02.2017 - 07.2021
- Completed daily logs, updated computer tracking systems, and filled out other relevant documentation.
- 5 years of restaurant experience.
- Managed customer service by training staff, overseeing operations, and resolving issues in a timely manner.
- Served each guest with a sincere, positive, pleasant, and enthusiastic attitude.
- Made engaging connections with guests to create loyalty.
Beauty Advisor
Walgreens
05.2015 - 01.2017
- Approached customers with a consultative mentality to uncover and meet specific requirements.
- Landed new customer accounts through a consistent combination of perseverance, dedicated cold calling and exceptional service.
- Determined prospects' needs and crafted appropriate responses along with information on suitable products and services.
- Accomplished and surpassed sales goals on a regular basis.
- Showed customers how to apply makeup and other products to achieve desired looks.
- Built and deepened productive and positive customer relationships with high-quality service and a focus on gaining loyalty.
Education
Bachelor of Science - Political Science And Government
Florida Southern College
Lakeland, FL05.2022
Skills
- Pipeline Management
- Customer Relationship Management (CRM) Software
- Lead Generation
- Account Management and Growth
- Sales Metrics and KPIs
- Competitive Analysis and Market Research
- Sales Reporting and Analysis
- Customer Service
Timeline
Account Executive
Valasys Media
09.2022 - Current
Senior Sales Development Representative
ANGI Homeservices
07.2021 - 08.2022
Bartender
Rookie's Sports Bar & Grill
02.2017 - 07.2021
Beauty Advisor
Walgreens
05.2015 - 01.2017
Bachelor of Science - Political Science And Government
Florida Southern College
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