Bailey Butler
O Fallon,MO
Summary
Dynamic Community Support Specialist with a proven track record at Compass Health Network, excelling in client communication and documentation. Adept at multitasking and problem-solving, I effectively managed scheduling and resources, enhancing client satisfaction and operational efficiency. Skilled in Microsoft Office, I thrive in fast-paced environments while maintaining attention to detail.
Overview
10
10
years of professional experience
Work History
Community Support Specialist
Compass Health Network
Troy, MO
01.2024 - Current
- Managed client scheduling, coordinated appointments, and maintained accurate documentation in line with agency requirements.
- Communicated daily with clients, families, providers, and community partners in a professional and organized manner.
- Assisted clients with resources, referrals, and follow-up support through email, phone, and in‑person communication.
- Maintained organized case files, updated client information, and ensured compliance with program standards.
- Prioritized multiple tasks simultaneously in a fast-paced environment with strong attention to detail.
Accounts Manager
retailer.com
Wentzville, MO
09.2020 - 12.2023
- Managed a high-volume customer account portfolio, handling daily communication via phone and email with accuracy and professionalism.
- Processed orders, updated account information, and maintained detailed records within internal systems.
- Prioritized workload effectively, managing multiple accounts and tasks simultaneously in a fast-paced environment.
- Provided administrative support to team leads and collaborated on workflow improvements that increased efficiency.
Server / Shift Leader
IHOP
Wentzville, MO
05.2016 - 03.2020
- Supervised shift operations, delegated tasks, and supported staff to ensure smooth workflow during high-volume hours.
- Managed customer communication, resolved issues promptly, and maintained a professional and welcoming environment.
- Handled cash registers, processed payments, balanced tills, and ensured accuracy in daily financial reporting.
- Trained new staff on policies, procedures, and customer service expectations to improve team performance.
Operations Supervisor
Steak ’n Shake
Lake Saint Louis, MO
01.2018 - 05.2019
- Oversaw daily operations, ensured policy compliance, and maintained efficient workflow throughout the restaurant.
- Supervised and supported staff during high-volume shifts, delegating tasks and resolving issues quickly.
- Managed scheduling, shift planning, and task coordination to maintain proper staffing levels.
- Maintained accurate reports, inventory logs, and daily operational paperwork.
Education
Bachelor of Arts - Human Development and Family Studies
University of Maryville St. Louis
Town and County, MO12.2022
High School Diploma -
Holt High School
Wentzville, MO01.2018
Skills
- Scheduling & Calendar Management
- Customer Service & Client Communication
- Documentation & Recordkeeping
- Data Entry & Filing
- Microsoft Office & Google Workspace
- Multitasking & Time Management
Timeline
Community Support Specialist
Compass Health Network
01.2024 - Current
Accounts Manager
retailer.com
09.2020 - 12.2023
Operations Supervisor
Steak ’n Shake
01.2018 - 05.2019
Server / Shift Leader
IHOP
05.2016 - 03.2020
Bachelor of Arts - Human Development and Family Studies
University of Maryville St. Louis
High School Diploma -
Holt High School