BAILEY CACIOPPO
Slidell,LA
Summary
Results-driven Hospitality Professional with over 10 years in bartending and 3 years in management within high-volume restaurants and nightlife. Demonstrates strong leadership in fast-paced environments, ensuring exceptional customer service and efficient cash handling. Skilled in team support and optimizing bar operations for enhanced guest experiences.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Bartender
PROHIBITION / HUGE ASS BEERS
12.2024 - Current
- Provided professional, friendly, and efficient bartending service that enhanced customer satisfaction in a high-volume environment.
- Delivered attentive customer service, fostering a welcoming and hospitable atmosphere for guests.
- Managed customer payments to maintain a smooth transaction experience.
- Maintain composure and a strong work ethic during busy, high-pressure shifts.
- Collaborated with management and staff to ensure seamless daily operations and improve team efficiency.
- Assisted in training new bartenders on drink recipes and customer service.
- Engaged with customers to create a welcoming atmosphere and foster relationships.
Bartender / Manager
ELECTRIC AVENUE BAR
11.2019 - 10.2024
- Oversaw day-to-day bar operations, ensuring smooth functioning and high team morale.
- Led staff in maintaining high service standards, fostering a positive and efficient work environment.
- Provided bartending and customer service in a high-volume nightlife environment.
- Addressed customer needs and concerns, enhancing guest satisfaction through attentive service.
- Handled cash, counted money, and maintained financial accountability.
Bartender/ Manager
FATTYS SEAFOOD
01.2015 - 11.2019
- Provided bartending and hospitality support in busy restaurant setting.
- Delivered friendly, efficient customer service to support guest satisfaction and timely order handling.
- Kept records organized and accurate during high-volume periods to support smooth operations.
- Processed customer payments accurately and handled cash responsibly.
- Worked closely with team members to improve overall dining experience for guests.
Education
HiSET Diploma -
Skills
- Bartending & Beverage Service
- Bar Management
- Nightlife operations
- Cash management
- Guest relations
- Guest Complaint Management
- Guest hospitality
- Procedural management
- Team Leadership
- Team collaboration
- Working Under Pressure
Personal Information
Title: BARTENDER | BAR MANAGER | HOSPITALITY PROFESSIONAL
Certification
Louisiana Bar Card, TIPS Card
Professional References
L.A. Harris, Crescent Crown, 985-202-2969
Kaitlyn White, Crescent Crown, 318-895-9760
Eddie O'Dwyer, Prohibition, 504-559-0688
Justin Graci, Prohibition, 504-432-5588
Sonia Valencia, Owner Tacos+Beer, Electric Avenue, 985-445-6147
Cesar Jimenez, Electric Avenue, 562-652-6577
Timeline
Bartender
PROHIBITION / HUGE ASS BEERS
12.2024 - Current
Bartender / Manager
ELECTRIC AVENUE BAR
11.2019 - 10.2024
Bartender/ Manager
FATTYS SEAFOOD
01.2015 - 11.2019