Dolma Williams
Astoria,NY
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Banquet Server/Bartender
Hilton Anatole
10.2018 - 07.2025
- Assisted multiple guests simultaneously at high-capacity events.
- Proficiently set up and broke down banquet spaces with attention to detail.
- Maintained strong working knowledge of wine selections to support beverage service.
- Delivered exceptional customer service during events, ensuring guest satisfaction and timely service.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders
Banquet Server/Bartender
JW Marriott
07.2023 - 06.2025
- Executed full-service event setups including coffee breaks, meeting rooms, and synchronized buffet service.
- Delivered seamless guest experiences through professional and attentive service.
- Worked collaboratively with banquet team to maintain luxury service standards.
- Delivered exceptional service during high-volume events, ensuring guest satisfaction and adherence to JW Marriott standards.
- Replenished condiments and other supplies at tables and service bars.
Banquet Server
Sheraton Dallas
11.2022 - 04.2025
- Worked plated dinners and buffet events with focus on timing and teamwork.
- Provided bartending services during events as needed.
- Supported event execution for corporate and social functions.
Banquet Server
Eden Hospitality
12.2009 - 03.2012
- Served at high-profile events with guest counts exceeding 5,000.
- Adapted quickly in fast-paced environments including weddings and fundraisers.
- Played a key role in event service, maintaining professionalism and efficiency.
Education
High School Diploma -
Long Island City
Queens, NY05-2005
Skills
- Event & Staff Coordination
- Buffet & Plated Service Execution
- High-Volume Banquet Operations
- Bartending & Beverage Service
- Guest Satisfaction & Service Excellence
- Set-Up/Breakdown Logistics
- Wine Knowledge & Pairing
- Team Leadership & Communication
- Clear communication
- Proper equipment storage
- Wine service
- Bar terminology
Certification
- TABC Certified (if applicable)
- Food Handler’s Permit – Texas
- Bartending Certificate (if applicable)
Languages
Tibetan
Native or Bilingual
hindi
Full Professional
Nepali
Full Professional
English
Native or Bilingual
Timeline
Banquet Server/Bartender
JW Marriott
07.2023 - 06.2025
Banquet Server
Sheraton Dallas
11.2022 - 04.2025
Banquet Server/Bartender
Hilton Anatole
10.2018 - 07.2025
Banquet Server
Eden Hospitality
12.2009 - 03.2012
High School Diploma -
Long Island City
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