Laura Meyering
Seattle
Summary
Dynamic banquet professional with extensive experience at Marriott, excelling in event coordination and customer service. Proven ability to lead teams and ensure seamless operations while maintaining compliance with service standards. Skilled in cash handling and adept at anticipating guest needs, consistently delivering exceptional experiences.
Overview
31
31
years of professional experience
Work History
Banquet Server/Bartender
Hyatt
Bellevue
11.2015 - Current
- Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
Banquet Server/Bartender
Marriott
Bellevue
09.2014 - Current
- Provided prompt, friendly service to all guests during banquets or catered events.
- Organized payment transactions accurately while providing excellent customer service.
Banquet Server/Bartender
Marriott
Coronado
10.2002 - 05.2014
- Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
Banquet Captain
Marriott
San Diego
11.1993 - 10.2002
- Coordinated setup, execution, and breakdown of banquet events, ensuring seamless operations.
- Trained new banquet staff on service standards, procedures, and company policies.
- Conducted pre-event briefings with staff to communicate event details and client expectations.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Managed a team of banquet servers, assigning tasks and monitoring performance for quality service.
Education
Master of Arts - Education
National University
San Diego, CA05-2007
Bachelor of Arts - Liberal Studies
National University
La Jolla, CA06-2004
Associate of Arts - Liberal Studies
Seattle Central Community College
Seattle, WA01-1990
Skills
- Customer service
- Event coordination
- Cash handling
- Setup and breakdown
- Beverage service
- Team leadership
References
References available upon request.
Timeline
Banquet Server/Bartender
Hyatt
11.2015 - Current
Banquet Server/Bartender
Marriott
09.2014 - Current
Banquet Server/Bartender
Marriott
10.2002 - 05.2014
Banquet Captain
Marriott
11.1993 - 10.2002
Master of Arts - Education
National University
Bachelor of Arts - Liberal Studies
National University
Associate of Arts - Liberal Studies
Seattle Central Community College
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