Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bailey Cates

Sturgis,MI

Summary

Reliable service work across cleaning, kitchen support, and customer service reflects a strong work ethic and consistent follow-through. Quick adaptation, clear communication, and careful task completion help maintain clean spaces, meet deadlines, and support customer needs.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Gt Independence
Sturgis, Michigan
07.2026 - Current
  • Resolved customer issues through effective problem-solving techniques, enhancing satisfaction.
  • Applied critical thinking to assess and address customer concerns.
  • Adjusted priorities to meet changing customer needs in a dynamic work environment.
  • Managed customer service priorities.
  • Maintained progress toward deadline requirements.

House Cleaner

Neighbor
Sturgis, Michigan
04.2019 - 07.2026
  • Coordinated monthly deep cleaning tasks to enhance overall home hygiene.
  • Executed weekly house cleaning tasks to maintain cleanliness and organization. on weekly schedule.
  • Maintained a neat and presentable home by regularly organizing and tidying spaces..
  • Walked dogs regularly to ensure exercise and well-being.

Painter

James Ware Construction
Sturgis, Michigan
01.2026 - 02.2026
  • Assisted with surface preparation and cleanup for short-term duplex painting projects.
  • Organized door trims to enhance work area efficiency. and helped keep finish areas neat and ready for next steps.
  • Prepped construction surfaces for painting across James Ware Construction job sites.
  • Applied interior and exterior coatings using brushes, rollers, and sprayers.
  • Masked trim, floors, and fixtures before finish work.

Kentucky Fried Chicken employee

Kentucky Fried Chicken
Sturgis, United States
07.2024 - 10.2024
  • Prepared food items quickly to meet high demand in busy kitchen environment. in fast-paced kitchen settings.
  • Assisted customers with inquiries to ensure positive dining experiences. with polite, clear service.
  • Kept work areas clean and organized to meet hygiene standards. and followed sanitation standards.
  • Processed cash transactions with accuracy to maintain smooth register operations. accurately at register.

Education

High School Diploma -

Sturgis High School
Sturgis, Michigan
10-2026

Skills

  • Customer service
  • Transaction management
  • Cash register operation
  • Customer engagement
  • Customer interaction
  • Time management
  • Problem solving
  • Team collaboration
  • Conflict resolution
  • Adaptability and flexibility
  • Effective communication

Timeline

Customer Service Representative

Gt Independence
07.2026 - Current

Painter

James Ware Construction
01.2026 - 02.2026

Kentucky Fried Chicken employee

Kentucky Fried Chicken
07.2024 - 10.2024

House Cleaner

Neighbor
04.2019 - 07.2026

High School Diploma -

Sturgis High School
Bailey Cates