Bailey Cavinee
Marengo,OH
Summary
Highly-motivated employee with a strong work ethic, adaptability, and interpersonal skills. Demonstrates multitasking capabilities and attention to detail in fast-paced environments. Skilled in critical-thinking and problem-solving.
Overview
14
14
years of professional experience
1
1
Certification
Work History
911 Dispatcher
Delaware County Emergency Communications
Delaware, OH
07.2015 - Current
- Managed incoming emergency and non-emergency phone calls, evaluating and prioritizing them before dispatching required personnel and equipment.
- Responded promptly to requests for assistance from public safety personnel in the field.
- Ensured effective communication with field units through regular contact, tracking their safety and task accomplishments via radio or telephone.
- Ensured that all policies and procedures were followed in accordance with the agency's regulations, as well as local laws and regulations governing 911 services.
- Provided pre-arrival instructions to callers in life threatening situations.
- Communicated effectively with individuals having mental health issues while dispatching the appropriate help.
- Performed administrative duties such as assisting in onboarding, training new hires, and updating training materials.
- Provided orientation sessions for newly hired dispatchers; assisted them with learning CAD systems and other job related software.
- Entered pertinent information into computer aided dispatch system; maintained detailed records of all dispatched calls.
- Mastered the skill of remaining calm during emergency phone calls while successfully retrieving essential information.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
Volunteer Firefighter
Big Walnut Joint Fire District
Marengo, OH
06.2013 - 08.2019
- Responded quickly to emergency calls, providing medical aid where necessary.
- Assisted in the operation of fire suppression equipment, such as hoses, nozzles and ladders.
- Inspected and maintained firefighting gear to ensure proper functioning.
- Participated in regular drills and training sessions to keep skills up-to-date.
- Communicated with other members of the team to coordinate activities at a scene.
- Coordinated efforts between multiple emergency response teams during major incidents.
- Communicated with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.
- Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
911 Dispatcher
Morrow County Firefighters and Squadsmens Assoc.
Mount Gilead, OH
01.2012 - 07.2015
- While employed for Morrow County 911, I was a 911 calltaker, as well as a Fire/EMS Dispatcher. Facilitated the transfer of law enforcement calls to external agencies Aside from this, again, the duties for this place of employment mirrored those of the other 911 Dispatcher positions I've also held.
EMT-Basic
Morrow County Firefighters and Squadsmens Assoc.
Mount Gilead, OH
01.2012 - 07.2015
- Provided emergency medical care to patients in pre-hospital settings.
- Maintained accurate records of patient care treatments and transport information.
- Responded quickly to 911 calls for medical assistance within designated service area.
- Managed airway maintenance, oxygen delivery and suctioning procedures.
- Conducted regular ambulance checks to ensure proper functioning of equipment.
- Communicated effectively with hospital staff upon arrival at the destination facility.
- Participated in continuing education programs to stay current on best practices in EMS care.
911 Dispatcher
Knox County Ohio 911
Mount Vernon, OH
08.2014 - 06.2015
- Duties at Knox County mirrored those of Delaware County on a daily basis.
Clerk
Eastside Carryout
Galion, OH
02.2010 - 07.2012
- Employed at 3 family-owned stores throughout town after my 18th birthday. I was responsible for:
- opening and closing stores
- handling cash and credit/debit purchases
- preparing deli orders (meat, cheese, sandwiches, beef jerky, etc)
- lottery sales and payouts
- restocking tobacco, drink, food, alcohol shelves throughout each shift
Pizza Delivery Driver
Pizza Hut
Galion, OH
07.2010 - 04.2011
- Verified accuracy of orders prior to leaving for deliveries utilizing checklist procedure.
- Answered phone calls from customers placing takeout orders.
- Maintained cleanliness of restaurant dining area, kitchen, and delivery vehicle.
- Conducted daily cleaning duties such as mopping floors, washing dishes.
- Adhered to company policies and procedures as outlined in employee handbook.
- Assisted customers with questions or complaints regarding their orders.
- Greeted customers upon arrival, took orders and provided product knowledge.
- Processed cash and credit and debit payments accurately using point-of-sale system.
- Delivered pizza to customers in a timely manner while adhering to traffic laws.
Education
Fire Science
Knox County Career Center
Mount Vernon, OH08-2013
Emergency Medical Technology
Tri-Rivers Career Center
Marion01-2012
High School Diploma -
Galion High School
Galion06-2010
Skills
- Decision-Making
- Detail-Oriented
- Critical Thinking
- Problem-Solving
- Works Well Under Pressure
- Map reading abilities
- Information Gathering and Relay
- Database Queries
- Computer Skills
- Computer-based dispatch systems
- Active Listening
- Verbatim Transcription
- Information documentation
- Stress Tolerance
- Data Entry
- Teamwork and Collaboration
Affiliations
- Crocheting
- Reading
- Spending time with my husband, children, and other family
- We have 2 dogs, 4 chickens and a beehive
Accomplishments
- Telecommunicator of the Year twice, voted on by my coworkers; in 2017 and 2021
- Nomination for Trainer of the Year for the Ohio Gold Star Award Ceremony in 2021
Certification
- CPR certification
- EMD (Emergency Medical Dispatch)
- CTO (Communications Training Officer)
References
References available upon request.
Timeline
911 Dispatcher
Delaware County Emergency Communications
07.2015 - Current
911 Dispatcher
Knox County Ohio 911
08.2014 - 06.2015
Volunteer Firefighter
Big Walnut Joint Fire District
06.2013 - 08.2019
911 Dispatcher
Morrow County Firefighters and Squadsmens Assoc.
01.2012 - 07.2015
EMT-Basic
Morrow County Firefighters and Squadsmens Assoc.
01.2012 - 07.2015
Pizza Delivery Driver
Pizza Hut
07.2010 - 04.2011
Clerk
Eastside Carryout
02.2010 - 07.2012
Fire Science
Knox County Career Center
Emergency Medical Technology
Tri-Rivers Career Center
High School Diploma -
Galion High School
- CPR certification
- EMD (Emergency Medical Dispatch)
- CTO (Communications Training Officer)
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