Innovative and proactive professional with a versatile background in education and customer service. Known for strong classroom management and relationship-building skills, contributing to student development and a nurturing learning environment.
Overview
9
9
years of professional experience
Work History
Substitute Teacher, K-12
White County Schools
Sparta, TN
04.2023 - Current
Delivered engaging lessons aligned with curriculum standards across multiple grade levels.
Managed classroom behavior and maintained a positive learning environment for diverse student populations.
Adapted instructional materials to meet individual student needs and learning styles effectively.
Collaborated with full-time teachers to develop lesson plans and instructional strategies.
Day Care Teacher
Kinder Care Daycare
Tucson, AZ
11.2020 - 03.2021
Designed and implemented age-appropriate lesson plans fostering cognitive and social development.
Cultivated a nurturing environment promoting emotional well-being and positive interactions among children.
Collaborated with parents to discuss child progress, addressing concerns and celebrating achievements.
Supervised daily activities ensuring safety and adherence to childcare regulations and standards.
Customer Service Representative
Jim Click Nissan
Tucson, AZ
04.2017 - 12.2019
Resolved customer inquiries through effective communication and problem-solving techniques.
Managed service appointments and coordinated vehicle maintenance schedules for optimal customer satisfaction.
Trained new team members on customer service protocols and dealership systems to enhance performance.
Streamlined processes for handling customer complaints, resulting in improved response times and resolution rates.