Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bailey Ebarb

Layton,UT

Summary

Dynamic Optical Technician with a proven track record at South Ogden Eye Care, excelling in insurance billing and patient testing. Adept at enhancing patient flow and reducing wait times through effective appointment management. Strong customer service skills complemented by meticulous attention to detail ensure a seamless experience for patients.

Overview

9
9
years of professional experience

Work History

Optical Technician

South Ogden Eye Care
05.2018 - Current
  • Ensured accuracy in billing practices by meticulously verifying insurance information for each patient encounter.
  • Reduced wait times by effectively scheduling appointments and managing patient flow within the office.
  • Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Assisted with insurance questions, eligibility, and prior authorizations for exams.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Operated and maintained auto-refractors, NCT, and Optos Imager.

Restaurant Manager

Cactus Reds
08.2020 - 02.2022
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.

Server

Texas Roadhouse
06.2017 - 07.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Preschool Teacher's Assistant

Western Wyoming Community College
08.2016 - 05.2018
  • Supervised children during in-classroom activities and on playground.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Engaged and entertained children through recreational and educational activities.
  • Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.

Education

Associate of Arts - Musical Theater

Western Wyoming Community College
Rock Springs, WY
05-2018

Skills

  • Insurance billing
  • Patient testing
  • Payment collection
  • Appointment setting
  • Customer service

Timeline

Restaurant Manager

Cactus Reds
08.2020 - 02.2022

Optical Technician

South Ogden Eye Care
05.2018 - Current

Server

Texas Roadhouse
06.2017 - 07.2020

Preschool Teacher's Assistant

Western Wyoming Community College
08.2016 - 05.2018

Associate of Arts - Musical Theater

Western Wyoming Community College
Bailey Ebarb