Bailey Gattis
Austin,TX
Summary
I am a detail-oriented Veterinary Assistant/Technician with over 10 years of experience, specializing in both small and large animal veterinary medicine. I graduated summa cum laude with a 4.0 GPA in Veterinary Assisting. I am in search of a veterinary team whom I can continue to learn and grow with. Currently, I am working towards my level 1 CVA and aim to achieve my LVT. I am recognized for my commitment to outstanding animal care and client service, as well as my empathy for all animals and individuals in this field. My passion lies in saving as many lives as I can while ensuring that pet owners feel secure and heard.
Overview
2025
2025
years of professional experience
Work History
Business Owner - B.Kate Collective
Self
02.2020 - Current
- Consulted With Customers to Assess Needs and Propose Optimal Solutions for Individual Customer Orders
- Put Together Realistic Budgets Based Upon Costs of Materials and Fees for Successfully Operating Business
- Devised and Deployed Sales and Marketing Tactics to Drive Strategic Growth and Support Achievement of Revenue Goals
- Capitalized on Social Media Platforms to Increase Market Awareness and Recruit More Sales and More Customers
- Maintained Updated Knowledge of Regulatory Changes to Adjust Business Operations Accordingly
- Achieved Sales Goals and Increased Revenue and Profits Through Productive Strategy, Development, and Organizational Leadership
- Studied Market to Determine Optimal and Fair Pricing of Goods and Services and to Capitalize on Emerging Opportunities
- Remained up-to-date on Current Trends and Attended Industry Trade Shows and Markets to View and Order Inventory
- Created and Monitored Promotional Approaches to Increase Sales and Profit Levels
- Devised Processes to Boost Long-Term Business Success and Increase Profit Levels
- Enhanced Product Awareness by Taking Pictures of New and Available Product Offerings and Posting to Company's Website and Media Accounts
- Conducted Target Market Research to Scope out Industry Competition and Identify Advantageous Trends
- Strengthened Company Reputation by Consistently Meeting or Exceeding Customer Expectations in Terms of Quality Products/Services Offered
- Established Strong Customer Relationships Through Excellent Communication and Attentive Service
Independent Business Owner - BG Incorporated
Self - Amway
06.2018 - Current
- Consulted With Customers to Assess Needs and Propose Optimal Solutions
- Devised Processes to Boost Long-Term Business Success and Increase Profit Levels
- Created Promotional Opportunities for Customers to Increase Longevity of Business and Business Partnerships
- Established, Optimized and Enforced Business Policies to Maintain Consistency and High-Quality Standards Across Industry Operations
- Monitored Website and Revenue by Closing out Sales, Developing Invoices and Receipts, and Doing all Necessary Administrative Work to Properly Report Revenue
- Input Income and Expense Details into Database to Track Business Finances and Address Variances
- Kept all Building Areas and Equipment Functional and Well-Organized to Promote Business Performance
- Promoted Business via Social Media to Generate Leads and Maximize Brand Identity
- Provided Elite Customer Service by Resolving Escalated Problems and Calmly Responding to Shifting Priorities
- Fulfilled Customer Shipping Needs by Completing all Purchase Orders and Customer Invoices
- Maintained up-to-date Administrative Records to Monitor Operational Conditions
- Outlined Finances, Goals and Daily Operations of Company in Detailed Business Plans
- Coached and Mentored Team Members Through Effective Recruitment, Business Mentorship and Goal Setting Methods
- Increased Client Satisfaction by Providing Personalized Business Solutions and Exceptional Customer Service
Administrative Assistant
Shoal Creek Counseling
03.2010 - 07.2022
- Answered Multi-Line Phone System, Routing Calls, Delivering Messages to Staff and Greeting Visitors
- Executed Record Filing System to Improve Document Organization and Management
- Scheduled Office Meetings and Client Appointments for Staff and Business Owner
- Sorted and Distributed Office Mail
- Sent Faxes and Documents to Attorneys and Probation Officers as Needed
- Created and Organized Modules for Trainings and Teaching Weekends
- Generated Reports and Typed Letters in Word and Prepared PowerPoint Presentations
- Handled Client Correspondence and Tracked Records to Foster Office Efficiency
- Monitored Supervisor's Work Calendar and Scheduled Appointments, Meetings and Travel
- Assisted With New Client Intake and Testing Procedures
- Developed and Updated Spreadsheets and Databases to Track, Analyze and Report on Performance and Sales Data - Well Trained in all Microsoft Office Programs Such as but not Limited to: Excel, PowerPoint, Word, Sheets App, ExportContacts App and Others
- Restocked Supplies and Placed Purchase Orders to Maintain Adequate Stock Levels
- Processed Invoices and Expenses to Facilitate on Time Payments
- Monitored Premises, Screened visitors, Updated Logs and Issued Passes to Maintain Security
- Created PowerPoint Presentations for Business Development Purposes
- Managed Databases Converting Complex Data into Easy-to-Interpret Data
- Maintained Confidentiality of Sensitive Information by Adhering to Strict Privacy Policies and Implementing Secure Filing Systems
- Improved Document Organization With Thorough File Maintenance, Archiving Outdated Records as Necessary for Efficient Retrieval When Needed
Veterinary Technician
Wimberley Veterinary Clinic
- Maintained Accurate Pharmacy Records and Controlled Drug, Anesthesia and Heartworm Test Logs
- Educated Caregivers and Guardians on Animal Care, Nutrition, Medical Conditions and Disease Management
- Administered Medications and Vaccinations Orally, Topically, and Through Injections
- Assisted Veterinarians With Surgeries by Preparing Animal for Surgery and Keeping Tools Sterilized and Clean
- Assisted Veterinarians With Exams
- Venipuncture - Collected Blood Samples and Performed Necessary Laboratory Tests
- Fecal Tests
- Assisted With Euthanasia Processes
- Subcutaneous Fluids
- Restrained Animals During Procedures and Kept Them as Calm as Possible
- Nail Trims
- Anal Gland Expression
- Office Administrative Work Such as Client/Patient Filing and Updating of Records, Answering Phones, etc.
- Cleaned and Disinfected Exam Areas, Surgical Equipment and Kennels to Prevent Diseases and Control Odors
- Greeted Pet Owners and Went Over Available Services, Outlined Costs and Determined Special Needs of Animals Under Care
- Prepared Surgical Instrument Packs and Drapes for Use in Sterile Environments by Processing in Autoclave Under High Pressure and High Temperature Conditions
- Recorded Symptoms and Documented Medical Observations to Help Veterinarians Make Informed Treatment Decisions
- Assisted in Adjoining Veterinary Supply Shop that Sold Medications, Animal Food and Pet Equipment
- Processed New Patients and Updated Client Records With Key Information Using Standardized Registration Systems and Encrypted Databases
- Collected Patient Biopsies and Blood Samples for Laboratory Analysis
Veterinary Assistant/Technician
Sunset Canyon Veterinary Clinic
- Maintained Accurate Pharmacy Records and Controlled Drug, Anesthesia and Heartworm Test Logs
- Educated Caregivers and Guardians on Animal Care, Nutrition, Medical Conditions and Disease Management
- Provided Care for Animals Before Surgeries, Administering Anesthetics and Medications as Necessary for Overall Comfort and Health
- Greeted Pet Owners and Went Over Available Services, Outlined Costs and Determined Special Needs of Animals Under Care
- Cleaned and Disinfected Exam Areas, Surgical Equipment and Kennels to Prevent Diseases and Control Odors
- Administered Medications to Animals in Treatment and Documented Changes in Condition
- Walked Pets Outside Throughout Each Shift to Prevent Accidents in Group Play Areas and on Bedding
- Nail Trims
- Subcutaneous Fluids, Medications, and Vaccines
- Assisted in Adjoining Veterinary Supply Shop that Sold Medications, Animal Food and Pet Equipment
- Collected Patient Biopsies and Blood Samples for Laboratory Analysis
- Receptionist Duties Such as Answering Phones, Updating Patient Files, and Answering Client Questions and Concerns
- Laundry
- Assisted Veterinarians With Exams and Restraining Patients as Needed
Education
Associate of Applied Science - Veterinary Assisting
Ashworth College
Norcross, GA05.2014
Skills
- Confidential Records Management
- Proficiency Using Microsoft Word, Excel and Other Popular Computer Programs
- Customer Experience and Care
- Complex Problem-Solving
- Animal Condition Evaluations
- Filing Systems
- Venipuncture for Collecting Blood & Other Samples for Laboratory Testing
- Critical Thinking
- Humane Animal Restraints
- Treatment Documentation
- Surgery and Procedure Preparation Including Sterilization of Tools and Assisting Veterinarians
- Animal Vaccinations
- Equipment Disinfection
- Illness and Injury Detection
- Inpatient Care
- Lab Animal Restraint
- Pet Feeding and Care
- Veterinary Care
- Special Care
- Social Perceptiveness
- Halter Placement
- Administering Subcutaneous Fluids, Medications, and Vaccinations
- Restraint and Handling of Small and Large Animals
- Training in Small Animal Medicine as well as Equine and Large Animal Medicine
- Administering Medications Topically, Orally, and by Injection
- Grooming Assistance and Nail Trims
- Fear Free Certified (See Additional Information Section)
Additional Information
- I Have Owned Animals my Entire Life, and Have Had to Care for Many of Them Medically at Home Through Medications, Subcutaneous Fluids and Injections, and Alternate Forms of Feeding
- Currently I Own Two Dogs and Two Horses
- This is my Passion and my Chosen Career Field
- It is my Goal to Help as Many Animals and Owners as Possible
- I am on Track to Obtain my CVA and Then my LVT and Further my Growth in This Industry
- "Fear Free" Certified in the Following: "Veterinary Certification Program", "Noise Aversion, and Nutraceuticals, and Behavioral Medicine", "Fear Free Pain Management and Emergency Care", and "Veterinary Certification Program - Equine" (*Note: I Need to Renew These, but I Have Gone Through the Training)
Timeline
Business Owner - B.Kate Collective
Self
02.2020 - Current
Independent Business Owner - BG Incorporated
Self - Amway
06.2018 - Current
Administrative Assistant
Shoal Creek Counseling
03.2010 - 07.2022
Veterinary Technician
Wimberley Veterinary Clinic
Veterinary Assistant/Technician
Sunset Canyon Veterinary Clinic
Associate of Applied Science - Veterinary Assisting
Ashworth College