Bailey Givens
Moscow,ID
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Enthusiastic team player ready to contribute to company success.
Overview
5
5
years of professional experience
Work History
Technical Support Representative
University Of Idaho Student Technology Center
09.2020 - Current
- Assisted customers in identifying issues and explained solutions to restore service and functionality, over the phone and in person.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Handled customer inquiries and suggestions courteously and professionally.
Personal Shopper and Deli
Super 1 Foods
03.2020 - 07.2020
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
JAMMS / Shift Member
Coeur d, alene
09.2019 - 03.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Conducted inventory counts by adding each item in stock and documenting.
- Delivered prompt service to prioritize customer needs.
Crew Member
Dominos
02.2018 - 12.2019
- Took orders, prepared meals, collected payments, and assisted other team members to achieve goals
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Bachelor of Science - Organizational Science
University of Idaho
Moscow, ID05.2024
High School Diploma -
Post Falls High School
Post Falls, ID06.2020
Skills
- Customer Service Expertise
- Collaborative Team Player
- Organizational Skills
- Friendly and Patient
- Working Quickly
- Maintain Food Safety
- Attention to Detail
Additional Information
- Member of the Delta Gamma Sorority for 3 years, and have held 4 positions in house. These positions include Director of Alumnae Relations, Director of Diversity, Equity, and Inclusion, Director of Banner, and Director of Organizaing Philanthropy.
Timeline
Technical Support Representative
University Of Idaho Student Technology Center
09.2020 - Current
Personal Shopper and Deli
Super 1 Foods
03.2020 - 07.2020
JAMMS / Shift Member
Coeur d, alene
09.2019 - 03.2020
Crew Member
Dominos
02.2018 - 12.2019
Bachelor of Science - Organizational Science
University of Idaho
High School Diploma -
Post Falls High School
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