Bailey Harmon
Fort Worth,TX
Summary
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
6
6
years of professional experience
Work History
EXECUTIVE ASSISTANT TO CEO
Love Management
01.2024 - Current
- Organized and coordinated conferences and monthly meetings.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
GUEST EXPERIENCE MANAGER
Love Management
06.2023 - Current
- Coordinated and executed 20+ events monthly, increasing member engagement by 30%
- Manage membership inquiries, applications, renewals, and invoicing processes with meticulous attention to detail
- Fostered strong relationships with 150+ members, ensuring their needs are met and expectations exceeded
- Continuously assess and improve club operations to enhance member satisfaction and retention
- Enhanced guest satisfaction by implementing personalized service initiatives for VIP clients
- Resolved guest complaints promptly, demonstrating exceptional problem-solving skills and commitment to customer satisfaction
OFFICE ASSISTANT
Total Care Chiropractic
01.2022 - 05.2023
- Completed clerical tasks such as filing, copying, and distributing mail
- Interacted with customers by phone, email, or in-person to provide information
- Maintained and updated office records, both digital and physical
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments
- Managed daily data entry and kept clerical information accurate and up-to-date
SERVER
Adobe Cafe
01.2020 - 01.2022
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Cultivated warm relationships with regular customers
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Set positive tone for entire dining experience as first point of contact for incoming guests
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff
VOLUNTEER
Friends Of Lancaster
01.2019 - 12.2019
- Supported engaging, fun, and smooth-running events by helping with organization and planning
- Communicated with staff members to stay informed about volunteer opportunities and events
- Collaborated with local organizations to provide food baskets to families in need
- Distributed flyers and organized clothing drive to benefit homeless veterans
Education
ASSOCIATES DEGREE -
Texas State University
San Marcos, Texas05.2020
Skills
- Time Management
- Creative Strategy
- Social Media Marketing
- Marketing Communications
- Event Planning
- Community Engagement
- Hospitality
- Team Collaboration
- Travel Planning
- Administrative Support
Skillslist
- Time Management
- Creative Strategy
- Social Media Marketing
- Marketing Communications
- Event Planning
- Community Engagement
- Hospitality
- Team Collaboration
- Travel Planning
References
Andrew Sidebotham
Timeline
EXECUTIVE ASSISTANT TO CEO
Love Management
01.2024 - Current
GUEST EXPERIENCE MANAGER
Love Management
06.2023 - Current
OFFICE ASSISTANT
Total Care Chiropractic
01.2022 - 05.2023
SERVER
Adobe Cafe
01.2020 - 01.2022
VOLUNTEER
Friends Of Lancaster
01.2019 - 12.2019
ASSOCIATES DEGREE -
Texas State University
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