Proactive hospitality shift lead with extensive experience in team organization and employee training. Known for effective communication and positive attitude, contributing to successful event execution and high customer satisfaction.
Overview
9
9
years of professional experience
Work History
Shift Lead Server & Banquet Coordinator
Bob's Steak & Chop House
10.2022 - Current
Coordinated banquet scheduling and event logistics for private dining experiences.
Led front-of-house operations in a fast-paced fine dining environment.
Managed guest communication and provided professional customer support.
Assisted with daily scheduling, team coordination, and operational organization.
Assistant Manager/Shift Leader
Palm Beach Tan
12.2020 - 08.2021
Assisted with daily operations, scheduling, and customer service in a fast-paced retail environment
Managed client communication, memberships, and appointment coordination professionally and efficiently
Supported team organization and maintained a welcoming, clean, and positive environment for clients
Cheer Coach
Texas Elite Cheer
07.2017 - 08.2021
Supervised and coached children ages 3–13 in a supportive and structured environment
Communicated regularly with parents regarding schedules, progress, and team activities
Assisted with class organization, attendance, and daily coordination of practices and events
Maintained a positive, welcoming atmosphere while managing multiple responsibilities and age groups simultaneously