Bailey Litzau
Corona
Summary
Detail-oriented and customer-focused professional with experience as an Administrative Office Clerk and Server. Skilled in managing office operations, maintaining accurate records, handling scheduling, and providing excellent customer service in fast-paced environments. Strong multitasker with exceptional communication, organizational, and problem-solving abilities. Proven track record of supporting team efficiency, ensuring smooth daily operations, and delivering positive client and guest experiences. Reliable, adaptable, and committed to maintaining professionalism and high service standards.
Overview
2
2
years of professional experience
Work History
Office Clerk
Aztecs Telecom
Corona, CA
10.2025 - Current
- Maintained organized filing systems for easy retrieval of documents.
- Assisted in data entry tasks, ensuring high levels of accuracy and attention to detail.
- Supported office staff with administrative tasks, enhancing overall productivity.
- Managed scheduling for meetings and appointments, optimizing time management for team members.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
Server
Bjs Restaurants Inc
Anaheim, CA
06.2025 - Current
- Delivered exceptional customer service, ensuring positive dining experiences for guests.
- Assisted in menu presentation and explained daily specials to enhance guest satisfaction.
- Operated point-of-sale system efficiently, processing orders and payments accurately.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Managed multiple tables effectively, prioritizing tasks during peak service hours.
- Supported team members during busy shifts, fostering a collaborative work environment.
Server /Front End Cashier
Graze Craze
Ontario, CA
04.2024 - 06.2025
- Handled customer inquiries and resolved complaints promptly to maintain positive relationships.
- Assisted in inventory management by tracking supplies and communicating needs to management effectively.
- Trained new servers on menu knowledge, service standards, and operational procedures.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Nursing
Mount San Antonio College
Walnut, CA06-2028
Skills
- Data entry
- Strong work ethic
- Hospitality service expertise
- Guest engagement
- Cash handling
- Safe food handling
- Cleanliness standards
- Customer service
Timeline
Office Clerk
Aztecs Telecom
10.2025 - Current
Server
Bjs Restaurants Inc
06.2025 - Current
Server /Front End Cashier
Graze Craze
04.2024 - 06.2025
Nursing
Mount San Antonio College