Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Bailey L. Rice

Bailey L. Rice

Atlanta,USA

Summary

Experienced and motivated sales professional looking to join a team in the debt relief industry where I can use my background in client consultations and financial solutions to help people get back on track financially while hitting sales goals and growing with the company.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Certified Debt Specialist

Beyond Finance
08.2024 - 08.2025
  • Conduct in-depth financial consultations with clients to assess their debt situation and determine eligibility for relief programs.
  • Educate clients on debt relief options, including program benefits, risks, and long-term financial impact.
  • Consistently meet or exceed monthly performance metrics, including conversion rates, customer satisfaction, and retention goals.
  • Enrolled over $1 million in client debt within the first month on the sales floor, exceeding company expectations and setting a new performance benchmark.
  • Communicate empathetically and effectively with individuals experiencing financial hardship, earning trust and facilitating positive client outcomes.

Fine Dining Server

Ruth's Chris Steakhouse
05.2023 - 01.2024
  • Provide excellent table service by maintaining knowledge of all menu items, including beverages and wines, and make recommendations upon request.
  • Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
  • Effectively communicate with guests and coworkers to ensure guest satisfaction.

Mortgage Loan Officer

CrossCountry Mortgage
03.2022 - 01.2023
  • Developed and maintained successful relationships with business referral sources.
  • Communicated with and advised clients and partners during various stages of the loan process.
  • Provided underwriting with complete and accurate loan applications.
  • Ensured exceptional client experience by overseeing loan process from origination through closing.

B2B Account Manager

Wayfair Professional
10.2019 - 10.2020
  • Member of an outbound sales team focused on high spending accounts.
  • Established and maintained relationships with accounts through pre generated leads.
  • Acted as a key point of contact for all account purchasing needs.
  • Consistently met or exceeded sales goals and quotas.

Fine Dining Server

Carvers Steak and Seafood
10.2014 - 01.2020
  • Provided exceptional service to patrons in a formal high paced setting.
  • Trusted to train new employees, and maintain relationships with VIP clientele.

Account Manager

CenturyLink
09.2012 - 07.2014
  • Retained customers wishing to cancel service while up selling them additional products and services.
  • Awarded representative of the month on three separate occasions due to exceptional sales and retention rates.

Education

Associate of Science - Communication Studies

Salt Lake Community College
Salt Lake City, UT
12.2021

Skills

  • Patience and persistence
  • Call center experience
  • Stress tolerance
  • Client relations
  • Self motivation
  • Experience in sales
  • Sales process
  • Telephone sales
  • Meeting sales quotas
  • Upselling skills
  • Customer retention

Certification

IAPDA Certified Debt Professional

Timeline

Certified Debt Specialist

Beyond Finance
08.2024 - 08.2025

Fine Dining Server

Ruth's Chris Steakhouse
05.2023 - 01.2024

Mortgage Loan Officer

CrossCountry Mortgage
03.2022 - 01.2023

B2B Account Manager

Wayfair Professional
10.2019 - 10.2020

Fine Dining Server

Carvers Steak and Seafood
10.2014 - 01.2020

Account Manager

CenturyLink
09.2012 - 07.2014

Associate of Science - Communication Studies

Salt Lake Community College

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