Bailey Lunsford
South Amherst,OH
Summary
Dedicated Assistant Center Manager with 5 years of experience in overseeing operations, managing staff, and ensuring exceptional customer service within the Plasma industry. Proven track record in optimizing efficiency, implementing strategic initiatives, and cultivating a positive work environment. Seeking to leverage strong leadership, organizational, and interpersonal skills into a rewarding career in Human Resources.
Overview
7
7
years of professional experience
Work History
Assistant Center Manager
CSL Plasma
01.2024 - Current
- Oversaw financial transactions such as billing, invoicing, and payments to ensure accuracy and timeliness.
- Evaluated employee performance against established benchmarks for continuous improvement opportunities.
- Monitored inventory levels to maintain adequate supplies while minimizing expenses, supporting budgetary objectives.
- Assisted in budget preparation by providing input on resource needs based on operational projections.
- Managed daily schedules, ensuring optimal allocation of resources and staff coverage.
- Collaborated with Human Resources on recruiting, interviewing, and hiring qualified drivers committed to maintaining a safe driving record.
- Assisted in managing human resources functions such as recruitment, hiring paperwork processing, employee records maintenance.
- Assisted human resources departments in resolving complex pension-related issues, improving employee satisfaction and retention rates.
Center Supervisor
CSL Plasma
09.2021 - 01.2024
- Performed duties such as assisting with scheduling, ordering supplies, and maintaining inventory
- Initiated training plans for new hires, as well as existing staff members, to achieve required timelines and center goals
- Maintained accurate records of inventory to ensure optimal production time
- Developed and implemented strategies to increase employee morale and productivity
- Provided feedback on employees' performance to ensure successful completion of tasks
- Ensured compliance with all health and safety regulations, company policies, and legal requirements
- Resolved customer complaints in an efficient manner while maintaining excellent customer relations
- Delegated tasks to team members according to individual strengths
- Organized workflow tasks to prevent downtime and production gaps.
Phlebotomist
CSL Plasma
07.2019 - 09.2021
- Performed venipuncture procedures with accuracy and precision
- Maintained excellent communication skills to provide comfort for patients during the collection process
- Demonstrated knowledge of safety protocols, including proper handling of contaminated needles and biohazardous materials
- Cross-trained in other areas to meet business needs
- Developed strong relationships with regular donors by providing courteous customer service at all times.
Sewing Machine Operator
Flavorseal
06.2017 - 01.2019
- Reliable at completing assigned jobs within given time frames while ensuring accuracy of all work performed
- Full understanding of IQMS and meeting scheduling needs to ensure optimal run time
- Highly committed towards meeting tight deadlines without compromising on quality standards
- Able to maintain accurate records related to production output levels, inventory counts., as needed.
Education
Associates of Applied Business - Human Resources Management
Lorain County Community College
Elyria, OH05.2026
High School Diploma -
Marion L Steele High School
Amherst, OH05.2016
Skills
- Microsoft Office
- Kronos
- Ariba
- Workday
- Staff Training and Development
- Operations Management
- Training Coordination
- Compliance Monitoring
- Financial Reporting
Personal Information
Title: Center Supervisor
Timeline
Assistant Center Manager
CSL Plasma
01.2024 - Current
Center Supervisor
CSL Plasma
09.2021 - 01.2024
Phlebotomist
CSL Plasma
07.2019 - 09.2021
Sewing Machine Operator
Flavorseal
06.2017 - 01.2019
Associates of Applied Business - Human Resources Management
Lorain County Community College
High School Diploma -
Marion L Steele High School
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