BAILEY MANTLE
Carrollton
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
7
7
years of professional experience
Work History
Billing Specialist
Spectacles Fine Eyewear
01.2025 - Current
- Maintained updated records of all transactions and invoices, ensuring easy access and retrieval when needed.
- Collaborated with sales and customer service teams to ensure accurate client information, leading to improved billing accuracy.
- Supported month-end closing activities by reconciling accounts and preparing financial reports as needed.
- Maintained compliance with industry regulations and standards by staying current on relevant laws, policies, and best practices for handling insurance claims.
Optician
Eye Q Vision
03.2023 - 01.2024
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims, and collected balances from customers.
- Developed strong relationships with suppliers to negotiate favorable pricing and delivery terms on inventory purchases.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
Store Manager
Pearle Vision Center
05.2020 - 03.2023
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained new employees on proper protocols and customer service standards.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
Optician
Pearle Vision Center
09.2018 - 05.2020
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Managed inventory levels efficiently to guarantee adequate stock availability while minimizing excess supply expenses.
- Managed check-in and check-out procedures, verified patient information, and submitted lens orders.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
Education
Business Management, Leadership, Human Resources, Accounting, Psychology
University of Northern Colorado
Greeley, CO01-2020
Skills
- Office Management
- Time Management
- Employee Timesheet Processing
- Financial Statements
- Goals and Performance
- Billing and coding
- Filing
- Invoice Processing
Timeline
Billing Specialist
Spectacles Fine Eyewear
01.2025 - Current
Optician
Eye Q Vision
03.2023 - 01.2024
Store Manager
Pearle Vision Center
05.2020 - 03.2023
Optician
Pearle Vision Center
09.2018 - 05.2020
Business Management, Leadership, Human Resources, Accounting, Psychology
University of Northern Colorado
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