Bailey Martin
Ferndale,MI
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
{ Working experience EST - 2015 }
Overview
2
2
years of professional experience
Work History
Server
Bobcat Bonnie's
07.2024 - Current
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Followed health safety guidelines when preparing and serving food products.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
Server
Georgio's Apple Orchard Inn
01.2024 - 07.2024
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Upheld high standards of sanitation in accordance with health department regulations.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server/Bartender
Dave & Buster's
08.2022 - 01.2024
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Associate
Nino Salvaggio
06.2022 - 08.2022
- Monitored customer service metrics and performance indicators to identify areas of opportunity.
- Greeted customers and offered assistance for increased customer satisfaction.
Education
High School Diploma -
Armada
Armada, MISkills
- Age Verification
- Table Monitoring and Turnover
- Food Preparation and Safety
- Cool Under Pressure
- Wine and Liquor Service
- Buffet Setup and Takedown
- Menu Memorization and Presentation
- Pos Operation
- Billing and Payment Processing
- Beverage Preparation
Timeline
Server
Bobcat Bonnie's
07.2024 - Current
Server
Georgio's Apple Orchard Inn
01.2024 - 07.2024
Server/Bartender
Dave & Buster's
08.2022 - 01.2024
Associate
Nino Salvaggio
06.2022 - 08.2022
High School Diploma -
Armada
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