Bailey Mead
Russell,KS
Summary
Dedicated professional with a solid background in customer service and effective communication. Proven ability to manage budgets and build relationships, ensuring smooth operations and high satisfaction in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Daycare Owner/Operator
Baileys Bright Beginnings Daycare
Russell, Kansas
07.2024 - Current
- Oversaw daily operations of licensed daycare facility, ensuring safety and regulatory compliance.
- Developed and implemented engaging curriculum and activities for children of various ages.
- Communicated regularly with parents about child development and daily care routines to foster strong partnerships.
- Maintained accurate records of attendance, incidents, and licensing requirements.
- Established a safe, nurturing environment that encouraged learning and supported developmental growth in children.
- Oversaw budgeting for payroll, rent, and supplies to ensure financial stability and resource availability.
City Clerk
City of Russell
Russell, Kansas
08.2022 - 02.2024
- Documented payment arrangements and customer interactions accurately.
- Maintained organized records of account statuses and communications.
- Utilized collection software to track payments and account information.
- Developed relationships with customers to facilitate timely payments on overdue accounts.
- Maintained city properties by performing routine landscaping and groundskeeping tasks.
Pharmacy Customer Service Representative
Midwest Family Health
Russell, KS
01.2022 - 08.2022
- Processed prescription orders and verified patient information for accuracy.
- Assisted patients with prescription inquiries and medication-related questions.
- Resolved customer complaints and concerns in a professional manner.
- Collaborated with pharmacy team to resolve customer concerns efficiently.
- Trained new staff on customer service protocols and pharmacy operations.
- Maintained a clean and organized work environment for optimal service delivery.
- Adhered to all HIPAA regulations regarding patient privacy and confidentiality.
Assistant Manager
Orscheln Farm & Home
Garden City, KS
09.2018 - 08.2020
- Supervised daily store operations to enhance customer experience and maintain product presentation standards.
- Trained and mentored new staff on company policies and customer service standards.
- Managed inventory levels and coordinated timely restocking to meet customer demand.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Collaborated with management to design and implement promotional displays that increased product visibility.
- Resolved customer inquiries and complaints in a timely and professional manner.
Education
Associate of Science - Elementary Education
Garden City Community College
Garden City, KS05-2020
Skills
- Curriculum development
- Record keeping
- Budget management
- Inventory management
- Payment processing
- Customer service
- Relationship building
- Effective communication
- Attention to detail
- Time management
Timeline
Daycare Owner/Operator
Baileys Bright Beginnings Daycare
07.2024 - Current
City Clerk
City of Russell
08.2022 - 02.2024
Pharmacy Customer Service Representative
Midwest Family Health
01.2022 - 08.2022
Assistant Manager
Orscheln Farm & Home
09.2018 - 08.2020
Associate of Science - Elementary Education
Garden City Community College