Enthusiastic and motivated individual dedicated to delivering high-quality customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Publix Grocery Store
09.2022 - 04.2023
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Reached out to customers after completed sales to suggest additional service.
Offered advice and assistance to customers, paying attention to special needs or wants.
Bagged groceries and loaded customers' cars.
Cleared parking lot of grocery carts.
Daily store clean up using machines to clean store floors.
Grounds Maintenance Crew
New York State Parks And Recreation, Robert Moses
08.2021 - 09.2021
Performed regular watering and fertilizing of lawns, trees and shrubs to promote healthy vegetation growth.
Cleared public and private areas of debris before and after events.
Loaded and unloaded landscaping equipment and materials safely.
Utilized power tools and landscaping machines to maintain outdoor areas.
Removed debris and waste from outdoor areas.
repaired ground structures regularly, sticking to schedules and meeting facility needs.
installed and maintained landscapes.
Child Care Provider
Various Families
01.2019 - 09.2021
Assisted children with homework assignments and special projects across different subjects.
prepared healthy and age appropriate snacks and meals.
played games, worked on puzzles, and read books to children.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Taught children to organize toys, wash hands, and share by example.
Customer Service Associate/Logistics Customer Service Associate at Amazon Operation Services Philippines, IncCustomer Service Associate/Logistics Customer Service Associate at Amazon Operation Services Philippines, Inc