Bailey Murphy
Bartow,FL
Summary
As a worker I am a highly-motivated employee with a desire to take on new challenges. I have a strong work ethic, adaptability, and exceptional interpersonal skills. I can adept at working effectively unsupervised and quickly mastering new skills. As a hardworking employee with customer service, multitasking, and time management abilities, I am devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Ideal Cabinetry
Bartow, FL
02.2025 - 06.2025
- Assisted customers by answering inquiries and providing product information.
- Processed orders and handled returns efficiently and accurately.
- Maintained customer records in the company database for easy access.
- Collaborated with team members to resolve customer complaints effectively.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Receptionist
Polk State College
Lakeland, FL
06.2024 - 01.2025
- Greeted visitors and clients warmly upon arrival at the front desk.
- Answered multi-line phone system, directing calls to appropriate departments.
- Managed appointment scheduling for staff and ensured timely updates.
- Processed incoming and outgoing mail, distributing as needed.
- Assisted with administrative tasks, including filing and data entry.
- Coordinated office supplies inventory, ensuring availability for daily operations.
Patient Transporter
Lakeland Regional Hospital
Lakeland, FL
07.2023 - 01.2024
- Followed all safety guidelines while transporting patients in a wheelchair or bed.
- Greeted patient and explained transport plan and destination.
- Communicated effectively with physicians, nurses, and other healthcare personnel regarding patient care needs.
- Assisted nurses with patient transfers, using proper body mechanics and safety measures.
- Responded promptly and appropriately to requests for assistance from hospital staff.
- Checked all medical documents for accuracy prior to transporting patients.
- Maintained cleanliness of transport vehicles and equipment.
- Assisted patients with entering and exiting vehicles, and transferring from or to wheelchairs or stretchers.
Education
Associate of Science - Nursing
Polk State College
Winter Haven, FL12-2026
High School Diploma -
Lakeland Senior High School
Lakeland, FL05-2024
High School Diploma -
Traviss Technical College
Lakeland, FL05-2024
Skills
- Patient care
- Medical terminology
- Electronic health records
- Customer service
- Team collaboration
- Conflict resolution
- Emotional support
- Effective communication
- Attention to detail
- Time management
Timeline
Customer Service Representative
Ideal Cabinetry
02.2025 - 06.2025
Receptionist
Polk State College
06.2024 - 01.2025
Patient Transporter
Lakeland Regional Hospital
07.2023 - 01.2024
Associate of Science - Nursing
Polk State College
High School Diploma -
Lakeland Senior High School
High School Diploma -
Traviss Technical College
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