Bailey Oliver
Maryville,TN
Summary
Dynamic Assistant Manager and Realtor with a proven track record at Blackhorse Pub & Brewery Of Knoxville, excelling in operations management and customer relations. Expert in staff supervision and training, significantly enhancing team performance and customer satisfaction. Skilled in contract management and sales reporting. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Blackhorse Pub & Brewery Of Knoxville
04.2023 - Current
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Realtor
TN Real Estate & Auction
03.2023 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Compared recently sold area properties to determine competitive market prices.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Negotiated, facilitated, and managed real estate transactions.
Education
High School Diploma -
William Blount High School
Maryville, TN04.2020
Skills
- Product and service knowledge
- Recruiting and interviewing
- Operations Management
- Customer Relations
- Contract Management
- Product branding
- Business Administration
- Money Handling
- Staff Training and Development
- Staff Supervision
- Sales Reporting
Timeline
Assistant Manager
Blackhorse Pub & Brewery Of Knoxville
04.2023 - Current
Realtor
TN Real Estate & Auction
03.2023 - Current
High School Diploma -
William Blount High School
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