Bailey Osteen
Conroe,TX
Summary
Dependable professional who provides fast, high-quality customer service while being proficient in handling money, restocking merchandise and ensuring a welcoming work environment through upbeat and friendly interactions. Committed to personnel development, team collaboration and resolving issues with customers, staff and management.
Overview
2
2
years of professional experience
Work History
Server
Lindburgers Delray Beach
12.2022 - 11.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Takeout Expeditor
Lindburgers Delray Beach
12.2021 - 11.2023
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Trained new expeditors and food runners according to company policies and standards.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Assisted wait staff with timely food delivery and guest requests.
- Assisted preparation of food plates, overseeing quality and appearance.
Host /Food Runner
Lindburgers Delray Beach
10.2021 - 11.2023
- Answered customer questions about hours, seating, and menu information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Cleaned and sanitized food preparation and serving areas.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
Education
High School Diploma -
G-Star School Of The Arts
West Palm Beach, FL05.2023
Skills
- Table Bussing
- Food Running
- POS Software
- Multitasking Proficiency
- Teamwork and Collaboration
- Training and Mentoring
- Safe Food Handling
- Seating Arrangements
- Positive Attitude
- Cash Register Operation
- Customer Assistance
- Product Restocking
Timeline
Server
Lindburgers Delray Beach
12.2022 - 11.2023
Takeout Expeditor
Lindburgers Delray Beach
12.2021 - 11.2023
Host /Food Runner
Lindburgers Delray Beach
10.2021 - 11.2023
High School Diploma -
G-Star School Of The Arts
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