Bailey Pausch
Jonesboro,AR
Summary
Dynamic professional with extensive experience with Workday, excelling in team leadership and customer engagement. Proven track record in enhancing store profitability through strategic merchandising and effective training. Skilled in Excel and Workday and committed to fostering teamwork, I thrive in fast-paced environments while maintaining a strong focus on problem-solving and operational efficiency.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
GameStop
Jonesboro, AR
07.2022 - Current
- Led daily store operations, ensuring adherence to company policies and customer service standards.
- Implemented loss prevention strategies, contributing to reduced shrinkage through effective training and monitoring.
- Developed merchandise displays that aligned with brand guidelines, enhancing visual appeal and customer experience.
- Collaborated with upper management on strategic initiatives aimed at improving overall store profitability and performance.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Trained and mentored staff through use of Workday on product knowledge and sales techniques to enhance team performance.
- Coordinated promotional events, driving customer engagement and increasing foot traffic in-store.
- Handled all hiring and training of new staff through Workday
Online Grocery Pickup Supervisor
Walmart
Jonesboro, AR
10.2021 - 07.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Front Desk Receptionist
Massage Envy Inc.
Jonesboro, AR
03.2020 - 10.2021
- Use knowledge of Excel to manage schedules for multiple therapists
- Maintained accurate records of incoming calls and messages, facilitating timely responses.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Education
Associate of Arts - General Studies
Phillips Community College of The University of Arkansas
Stuttgart, Ar 05.2020
Skills
- Workday (4 years experience)
- Use of Excel
- Detail oriented
- Time management
- Multitasking
- Healthy communication
- Sense of urgency
- Creative thinking
- Self motivation
- Technical proficiency
- Adaptability
- Teamwork
- Problem solving
Timeline
Assistant Store Manager
GameStop
07.2022 - Current
Online Grocery Pickup Supervisor
Walmart
10.2021 - 07.2022
Front Desk Receptionist
Massage Envy Inc.
03.2020 - 10.2021
Associate of Arts - General Studies
Phillips Community College of The University of Arkansas