Bailey Price
Phenix City,Alabama
Summary
Seeking an entry-level position or higher within the areas of Sales Specialist and Customer Service Representation. My background includes a high level of building and maintaining client relationships, driving revenue growth, exceeding sales targets, telecommunication within retail and logistics settings, marketing, public speaking, teaching and report documenting. Adept at collaborating with a team and individually under pressure to drive business growth and deliver exceptional customer service. Looking to utilize my verbal and interpersonal communication skills, sales experience and motivated attitude to drive success and productivity for a reputable organization.
Overview
6
6
years of professional experience
Work History
Order Fulfillment Associate
The Home Depot Inc
Phenix City, AL
05.2023 - Current
- Provide exceptional customer service and communication regarding order status, shipping information, expected delivery dates and addressing any issues or concerns to maintain high satisfaction levels.
- Process, fulfill, organize and palletize customer orders accurately and efficiently within specified timeframes ensuring orders are ready to be safely transported with minimal to no loss or damage.
- Collaborate with delivery drivers and logistics dispatch to optimize delivery routes and schedules for maximum efficiency.
- Utilize software systems for tracking and monitoring order fulfillment, delivery progress, accurate truck size dispatch and proper pallet space availability for DOT regulations in real-time.
- Manage incoming calls regularly at the customer support desk as the first point of contact for customers seeking assistance over the phone providing assistance, store information and properly escalate unresolved queries to the to correct resources.
- Maintain order records and ensure all necessary paperwork is completed and maintained with 100% accuracy.
Retail Store Manager
Southern Nutrition & Weight Loss
Pooler, GA
02.2022 - 03.2023
- Managed a large scale of daily store operations, including opening and closing, facilitate sales floor, inventory management, merchandising, reconciled cash and made bank deposits and enhanced customer service to ensure a seamless shopping experience for customers.
- Developed customized sales proposals and presentations to effectively communicate product benefits, education and solutions to clients.
- Provided ongoing support and follow-up to clients to ensure they receive exceptional service and value from their purchases.
- Engaged with potential customers at marketing events, trade shows, and grand opening retail locations to showcase products and drive brand awareness.
Historical Interpreter and Tour Guide
Telfair Academy
Savannah, GA
09.2018 - 01.2022
- Utilized strong communication and storytelling skills to connect with diverse audiences, lead informative and engaging historical and architectural tours and most importantly create memorable and immersive experiences through interpretive techniques.
- Collaborated with colleagues to research and interpret historical information, ensuring accuracy and relevance in presentation content.
- Maintained ongoing relationships with local organizations, non-profit foundations, research partners and community partners to coordinate special events and programs, fostering a positive visitor experience.
Education
Associate of Applied Science - Historic Preservation And Conservation
Savannah Technical College
Savannah, GA05-2016
Skills
- Excellent written and verbal communication skills
- Efficient multi-tasking, critical thinking and active listening skills in fast paced work environment
- Interpersonal talents for building strong relationships with clients, coworkers,and representatives from other businesses
- Public Speaking, interpretation, marketing communication based language skills
- Analytic and telecommunication skills displayed through organizing, computing, information processing and researching
- Sales strategy development and reporting
Volunteering
- I am currently enrolled in training with the Twin Cedars Youth and Family Services to become a court-appointed special advocate and/or guardian ad litem volunteer to help advocate for children who are living in the foster care system and/or have experienced abuse or neglect. I will directly with children building a strong relationship with them on a case by case basis bringing my findings to the judge and/or lawyer working that case.
References
- Jim Welburn +1 (706) 289-6949
- Chelsea Powell +1 (404) 556-1267
- Nate Borgetac +1 (336) 707-6548
Timeline
Order Fulfillment Associate
The Home Depot Inc
05.2023 - Current
Retail Store Manager
Southern Nutrition & Weight Loss
02.2022 - 03.2023
Historical Interpreter and Tour Guide
Telfair Academy
09.2018 - 01.2022
Associate of Applied Science - Historic Preservation And Conservation
Savannah Technical College
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