Bailey Schultz
Kendall
Summary
Dynamic professional with a versatile background in retail and customer service. Known for strong problem-solving abilities and flexibility, contributing to improved operational efficiency and high customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
Dollar General
Kendall, NY
06.2025 - Current
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained accurate inventory levels, minimizing stock discrepancies.
- Operated point-of-sale systems efficiently to process transactions.
- Organized merchandise displays to optimize visibility and sales potential.
- Collaborated with team members to streamline operational processes.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Sales Associate
Old Navy
Amherst, NY
08.2025 - 12.2025
- Trained new associates on store policies and customer service techniques.
- Implemented promotional displays, driving increased customer engagement.
- Resolved customer inquiries and concerns, ensuring satisfaction and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Crew Member
Dunkin' Donuts
Brockport, NY
05.2025 - 06.2025
- Assisted in inventory management, including tracking stock levels and replenishing supplies as needed.
- Handled cash transactions accurately while maintaining customer privacy and security standards.
- Participated in training new crew members on operational procedures and safety practices.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Streamlined drive-thru operations, significantly reducing wait times for customers.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Crew Member
Partyka Farms
Kendall, NY
05.2023 - 08.2024
- Provided exceptional customer service by assisting customers with product selections and inquiries.
- Operated farm equipment and tools safely, following all safety protocols and guidelines.
- Maintained cleanliness and organization in work areas to ensure operational efficiency.
- Collaborated with team members to complete daily tasks efficiently and meet production goals.
- Adapted quickly to changing environments and responsibilities, ensuring seamless workflow during peak seasons.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Executed loading operations for animal feed to ensure timely distribution and customer satisfaction.
Dance Instructor
Head Over Heels Acrobatics & Dance
Murray, NY
08.2022 - 04.2024
- Developed and implemented engaging dance lesson plans for diverse skill levels.
- Provided individualized feedback to students, enhancing technique and performance quality.
- Coordinated class schedules to optimize student participation and instructor availability.
- Monitored student progress, adapting instruction to meet evolving needs and goals.
- Implemented safety protocols in dance classes to ensure a secure learning environment.
- Planned routines for recitals and performances.
- Implemented injury prevention strategies during warm-ups and cool-downs, ensuring safe practice for all participants.
- Assisted studio owners in boosting class enrollment through effective marketing and promotional efforts.
- Tailored each class to meet student needs and abilities and allow dancers to progress at comfortable pace.
Education
Bachelor of Arts - Graphic Design
University At Buffalo
Buffalo, WY05-2028
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Reliable and punctual
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Stocking and receiving
Languages
English
Native or Bilingual
Timeline
Sales Associate
Old Navy
08.2025 - 12.2025
Sales Associate
Dollar General
06.2025 - Current
Crew Member
Dunkin' Donuts
05.2025 - 06.2025
Crew Member
Partyka Farms
05.2023 - 08.2024
Dance Instructor
Head Over Heels Acrobatics & Dance
08.2022 - 04.2024
Bachelor of Arts - Graphic Design
University At Buffalo