Bailey Sisneros
Aurora,CO
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior District Manager
Massage Envy Spa
Cherry Creek , CO
05.2023 - Current
- Collaborated with corporate partners on marketing campaigns designed to drive traffic into stores.
- Produced thorough, accurate and timely reports of project activities.
- Planned events such as grand openings or promotional activities that increased brand recognition.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Created a plan to optimize the use of resources across all stores within the district.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Resolved customer complaints quickly by listening carefully and providing solutions when appropriate.
Clinic General Manager/District Manager
Massage Envy - Cherry Creek East, CO
Aurora, CO
04.2021 - 05.2024
- Managed a team of 32 employees
- Managed 3,000 members through the pandemic
- Monitored and maintained budgets
- Successfully implemented new policies and procedures to improve team efficiency
- Met with clients to discuss their needs
- Maintained staffing levels
- Managed and trained new hires
- Prepared payroll
- Planned and coordinated events
- Maintained a 30% Closing Cost in Membership Sales.
Manager, Sales and Marketing
Zoe Salon &Spa - Greenwood Village, CO
Aurora, CO
11.2019 - 04.2021
- Planned and directed staffing, training and performance evaluations to develop and control sales and service programs
- Reviewed operational records and reports to project sales and determine profitability
- Resolved customer complaints
- Hired and trained employees.
Assistant General Manager
El Gancho Fitness Swim & Racquet Club - Santa Fe, NM
Santa Fe, NM
02.2017 - 10.2019
- Prepared staff schedules and assigned duties
- Established and implemented departmental policies, goals, objectives and procedures in conjunction with board members, organization officials and staff members
- Reviewed financial statements, sales or activity reports and other performance data to measure productivity.
Lead Accounts Payable Specialist
Department of Homeland Security - Santa Fe, NM
Santa Fe, NM
08.2015 - 01.2017
- Debited, credited, and totaled accounts on computer spreadsheets and databases, using specialized accounting software
- Performed general office duties, such as filing, answering telephones and handling routine correspondence
- Matched order forms with invoices and recorded necessary information
- Prepared purchase orders and expense reports
- Compiled statistical, financial, accounting, and auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable and profits and losses.
Education
Bachelor's degree in Nutrition Science -
Santa Fe Community College
Skills
- Leadership
- Salesforce
- Excellent customer service skills
- Promotion and Marketing Strategies
- Proactive and Self-motivated
- Sales quota management
- Coachable
- Proficient in Excel
- Google docs
- Microsoft office
- Sales
- Business development
- Marketing
- Employee Motivation
- Project Management
- Territory Management
Certification
- 500 hour Yoga Teacher Training
- Certified Reiki Practitioner
- Holistic Healing Nutritionist
Timeline
Senior District Manager
Massage Envy Spa
05.2023 - Current
Clinic General Manager/District Manager
Massage Envy - Cherry Creek East, CO
04.2021 - 05.2024
Manager, Sales and Marketing
Zoe Salon &Spa - Greenwood Village, CO
11.2019 - 04.2021
Assistant General Manager
El Gancho Fitness Swim & Racquet Club - Santa Fe, NM
02.2017 - 10.2019
Lead Accounts Payable Specialist
Department of Homeland Security - Santa Fe, NM
08.2015 - 01.2017
Bachelor's degree in Nutrition Science -
Santa Fe Community College
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