Summary
Overview
Work History
Education
Skills
Timeline
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Bailey Tower

Las Vegas,NV

Summary

Seasoned Operations Manager and talented leader with 2 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

5
5
years of professional experience

Work History

Operations Manager

Davids Bridal
01.2022 - Current
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.

Bridal Stylist

Davids Bridal
12.2020 - 01.2022
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Increased repeat business through exceptional service, leading to numerous referrals from satisfied customers.
  • Created memorable experiences brides their families providing attentive service throughout entire selection process.
  • Trained new bridal stylists on company policies, procedures, and best practices for delivering top-notch service.
  • Proved successful working within tight deadlines and a fast-paced environment.

Wedding Coordinator

Weddings On The Lake
02.2020 - 03.2020
  • Created detailed timelines and budgets for events to meet all deadlines.
  • Completed final reviews of ceremony and banquet area setups to resolve last-minute issues.
  • Organized logistics and prioritized tasks for small to large-scale weddings.
  • Coordinated all aspects of wedding ceremonies, including venue selection, catering arrangements, and entertainment options.

Fragrance Specialist

Dillards
11.2019 - 01.2020
  • Cultivated positive relationships with vendor representatives, staying informed about upcoming launches and promotional opportunities.
  • Applied extensive knowledge and training on perfume and scent products to educate prospects and customers.
  • Utilized effective communication skills to convey complex information about scent notes, ingredients, and brand history to customers of varying levels of expertise in the world of perfumery.
  • Ensured compliance with company policies regarding product handling, safety procedures, and visual merchandising standards throughout the fragrance department.

Lead Fashion Stylist

Topshop
10.2018 - 06.2019
  • Conducted trend research regularly staying up-to-date on industry developments informing clients of emerging styles.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes, and accessories.

Education

Bachelor of Science - Business Administration

Nevada State University
Henderson, NV
04.2023

Skills

  • Recruitment
  • Inventory Management
  • Proficient in PowerBI
  • Inventory Tracking and Management
  • Employee Scheduling
  • Direct Sales
  • Administrative Management
  • Business Administration
  • Goal Setting
  • Business Growth Initiatives

Timeline

Operations Manager

Davids Bridal
01.2022 - Current

Bridal Stylist

Davids Bridal
12.2020 - 01.2022

Wedding Coordinator

Weddings On The Lake
02.2020 - 03.2020

Fragrance Specialist

Dillards
11.2019 - 01.2020

Lead Fashion Stylist

Topshop
10.2018 - 06.2019

Bachelor of Science - Business Administration

Nevada State University

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Bailey Tower