Summary
Overview
Work History
Education
Skills
Timeline
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Bailey Tueller

Summary

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.

Overview

2
2
years of professional experience

Work History

Mentor, At-Risk Youth

Uinta Academy
01.2024 - 05.2024
  • Reduced instances of negative behavior by teaching conflict resolution strategies and promoting healthy communication habits.
  • Boosted self-esteem for at-risk youth through consistent support, encouragement, and positive reinforcement.
  • Fostered a sense of community within the program by organizing group outings, events, and team-building exercises.
  • Increased overall academic performance by providing tutoring sessions tailored to individual learning styles.

Call Center Representative

Vivent
11.2023 - 12.2023
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Temp Worker

Zurchers
10.2023 - 10.2023
  • Removed outdated products from shelves in accordance with company policy.
  • Updated product labels to reflect accurate pricing.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Replenished items to maintain stock availability.

Mentor

Logan River Academy
03.2023 - 09.2023
  • Met with assigned students individually or in small groups to provide intentional, structured organizational support and mentorship.
  • Provided resources related to mental health awareness including stress management strategies.
  • Advised on methods for effective conflict resolution techniques.
  • Mentored individuals on professional development topics such as communication skills, problem-solving and goal setting.
  • Taught various life skills relevant to child or adolescent's Individualized Family Service Plan (IFSP).

Line Staff Member

Golden Steps
08.2022 - 02.2023
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
  • Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
  • Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
  • Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.

Server

ZurchersDenny's Restaurant
04.2022 - 07.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Education

High School Diploma -

Logan High School
Logan, UT
05.2020

Skills

  • Supply Restocking
  • Group and Individual Sessions
  • Abuse Identification
  • Crisis Intervention
  • Customer Assistance
  • Collaborative learning
  • Life Skills Coaching
  • Packaging Operations
  • Production knowledge
  • Assembly and production

Timeline

Mentor, At-Risk Youth

Uinta Academy
01.2024 - 05.2024

Call Center Representative

Vivent
11.2023 - 12.2023

Temp Worker

Zurchers
10.2023 - 10.2023

Mentor

Logan River Academy
03.2023 - 09.2023

Line Staff Member

Golden Steps
08.2022 - 02.2023

Server

ZurchersDenny's Restaurant
04.2022 - 07.2022

High School Diploma -

Logan High School

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Bailey Tueller