Bailey Wheeler

Hillsdale ,MI

Summary

Dynamic and detail-oriented professional with a proven track record at Walmart, excelling in customer service and decision-making. Recognized for consistently achieving high satisfaction ratings by efficiently fulfilling orders and addressing customer needs. Skilled in planning and organization, ensuring a welcoming environment and promoting positive experiences in fast-paced settings.

Overview

2026

years of professional experience

Work History

Personal Shopper

Walmart

02.2022 - Current

Ensured a high level of customer satisfaction through attentive service.
Adapted quickly to changing priorities in fast-paced retail environments.
Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Consistently met deadlines and quality goals for accuracy and timeliness.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Tracked substitutions and informed customers of changes.
Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.

Clubhouse Attendant

Litchfield Greens

05.2017 - 10.2021

Provided exceptional customer service to enhance guest experience and satisfaction.
Maintained cleanliness and organization of clubhouse facilities, ensuring a welcoming environment.
Assisted in scheduling events and coordinating activities for club members.
Monitored equipment and supplies, reporting maintenance needs promptly to ensure safety standards.
Maximized space utilization within the clubhouse by rearranging furniture layouts according to event requirements or seasonal changes.
Upheld Clubhouse rules and regulations consistently while interacting with guests or members.
Maintained a clean and welcoming environment for all clubhouse visitors, promoting a positive atmosphere.

Fitness Specialist

HCSSC

2019 - 2020

Conducted assessments to evaluate client fitness levels and goals.
Facilitated group fitness classes, promoting engagement and community among participants.
Kept fitness areas, machines, and spaces clean and orderly for customers.
Taught staff and participants proper methods for best use of equipment to meet individual fitness goals.
Coordinated healthy and safe use of fitness tools, equipment and spaces to prevent injuries.

Education

BBA - Digital Marketing

Louisiana State University

Baton Rouge, LA

Associate of Arts - English

Jackson College

Jackson, MI

05.2021

Skills

Customer service
Attention to detail

Planning and organization
Decision-making

Timeline