Bailey Young
Jacksonville,FL
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Financial Representative
UF Health
10.2022 - Current
- Answered phone calls and responded to inquiries in a timely and professional manner.
- Resolved registration issues and provided excellent customer service.
- Efficiently processed patient registrations and insurance verifications to ensure accurate and timely billing.
- Collaborated with team members to ensure smooth workflow and completion of tasks.
Associate Clerk
UF Health
03.2022 - 10.2022
- Answered customer inquiries via telephone or email.
- Provided administrative support to executive staff members as required.
- Stocked products using first-in, first-out rotational procedure to avoid stockpiling.
- Utilized advanced computer knowledge to accurately enter data into various software programs.
Medical Records Coordinator
Jacksonville Center for Reproductive Medicine
04.2021 - 02.2022
- Maintained confidentiality of all patient records in compliance with HIPAA regulations.
- Reviewed existing policies and procedures related to the management of confidential information.
- Assisted providers with retrieving requested medical records for patient care activities.
- Generated detailed audit trails for each document that was accessed or modified within the EHR system.
Virtual Assistant
Global Publishing
02.2019 - 02.2020
- Handled all email correspondence, responding promptly and professionally to inquiries and prioritizing urgent messages.
- Assisted with project management tasks, including tracking deadlines, updating progress reports, and coordinating team meetings.
- Provided general administrative support such as data entry, file organizational documents to streamline daily operations.
Department Manager
Wal-Mart
11.2014 - 09.2018
- Successfully led a team of 3 employees in the department, overseeing all aspects of daily operations, scheduling, and performance evaluations.
- Conducted performance evaluations and provided constructive feedback to team members to improve overall performance.
- Collaborated with upper management to identify opportunities for process improvements and implement strategies to streamline workflow and increase efficiency.
Education
Business Administration
South University Online
Savannah, GA08-2026
MBA - Business Administration
South University Online
Savannah, GA04.2022
Bachelor of Science - Healthcare Administration
South University Online
Savannah, GA04.2021
Skills
- Creativity
- Tenacity
- Communication
- Problem Solving
- Relationship building
Certification
Lean Six Sigma White Belt
Timeline
Financial Representative
UF Health
10.2022 - Current
Associate Clerk
UF Health
03.2022 - 10.2022
Medical Records Coordinator
Jacksonville Center for Reproductive Medicine
04.2021 - 02.2022
Virtual Assistant
Global Publishing
02.2019 - 02.2020
Department Manager
Wal-Mart
11.2014 - 09.2018
Business Administration
South University Online
MBA - Business Administration
South University Online
Bachelor of Science - Healthcare Administration
South University Online