Bailey Foy
Imperial,PA
Summary
Goal-oriented and metrically driven operations manager and product expert with multiple years of retail experience. Successful at managing existing high value relationships and developing new business. Seeking a part time opportunity while being a full time student.
Overview
11
11
years of professional experience
Work History
Medical Device Sales Representative
RAK Medical
Sewickley, PA
06.2022 - 03.2024
- Developed and maintained relationships with key decision makers in the medical device industry.
- Provided product demonstrations, training and technical support for customers.
- Negotiated pricing terms with customers based on their budget requirements.
- Resolved customer complaints regarding product quality or service issues.
Executive Team Leader - GM and Food Sales
Target Corporation
Pittsburgh, PA
03.2021 - 11.2021
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Managed special store projects to improve store-wide processes and operations.
- Achieved sales goals and business objectives by motivating staff to provide exceptional service.
Closing Team Leader
Target Corporation
Pittsburgh, PA
04.2019 - 03.2021
- Delegated daily tasks to team members to optimize group productivity.
- Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
- Allocated resources and organized processes within assigned area of responsibility to drive efficiency and productivity.
- Conferred with other supervisors to coordinate operations and activities within or between departments.
- Reviewed staff work and gave comprehensive and constructive feedback.
Guest Service Team Leader
Target Corporation
Pittsburgh, PA
08.2018 - 04.2019
Consumables Team Leader
Target Corporation
Pittsburgh, PA
11.2016 - 07.2018
Hardlines Team Member
Target Co
Pittsburgh, PA
04.2013 - 11.2016
Education
Aviation Maintenance
Pittsburgh Institute of Aeronautics
West Mifflin, PASome College (No Degree) - Information Science Technology
Pennsylvania State University
Monaca, PASome College (No Degree) - Mechanical Engineering
West Virginia University
Morgantown, WVSkills
- Understanding Customer Needs
- Relationship Building
- Excellent Customer Service Skills
- Recruitment and Hiring
- Written and Oral Communication
- Independent and Collaborative Working
- Solution Oriented Problem-Solving
- Analytical Decision Making
- Coaching and Mentoring
- Handling Escalations and Complaints
Timeline
Medical Device Sales Representative
RAK Medical
06.2022 - 03.2024
Executive Team Leader - GM and Food Sales
Target Corporation
03.2021 - 11.2021
Closing Team Leader
Target Corporation
04.2019 - 03.2021
Guest Service Team Leader
Target Corporation
08.2018 - 04.2019
Consumables Team Leader
Target Corporation
11.2016 - 07.2018
Hardlines Team Member
Target Co
04.2013 - 11.2016
Aviation Maintenance
Pittsburgh Institute of Aeronautics
Some College (No Degree) - Information Science Technology
Pennsylvania State University
Some College (No Degree) - Mechanical Engineering
West Virginia University