Summary
Overview
Work History
Education
Skills
Timeline
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Cassidy O'steen

Atlanta,GA

Summary

Driven Medical Device Sales Representative with a proven track record at Inogen, adept in relationship building and technical product information. Excelled in delivering tailored sales presentations and leveraging competitive differentiation to exceed quotas. Skilled in teamwork and collaboration, consistently enhancing customer satisfaction and operational efficiency. Achieved significant sales growth through strategic client engagement and problem-solving.

Overview

6
6
years of professional experience

Work History

Medical Device Sales Representative

Inogen
03.2022 - Current
  • Speak with physicians, patients and healthcare executives to successfully sell medical devices.
  • Streamlined internal processes for increased efficiency in order processing, reducing errors during transactions.
  • Cemented relationships with key providers and patients through regular contact and unparalleled support.
  • Developed tailored presentations for potential clients, showcasing the benefits and features of medical devices.
  • Exceeded quotas consistently with driven mindset focused on continuously bringing in new business and closing sales.
  • Brought in new leads consistently using strong prospecting and networking abilities.

Deburring

International Machining Inc.
04.2021 - 03.2022
  • Optimized workflow processes within the department through regular maintenance of machines and equipment used for deburring activities.
  • Completed deburring, buffing and polishing materials according to strict tolerances.
  • Assisted in recruitment efforts, interviewing candidates, and selecting qualified individuals to join the deburring team.
  • Performed quality finishes by trimming and deburring to create smooth surfaces and joints of assembled parts.

Supervisor

Top of The Line Cleaning
04.2020 - 04.2021
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.

Receptionist

Ameriprint
03.2018 - 08.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Education

Bachelor of Science - Nursing

South College
Atlanta, GA
07.2027

High School Diploma -

Elyria High School
Elyria, OH
06.2020

Skills

  • Relationship Building
  • Clinical Support
  • Technical Product Information
  • Technical understanding
  • Value Propositions
  • Competitive Differentiation
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Customer Communication
  • Sales Presentations

Timeline

Medical Device Sales Representative

Inogen
03.2022 - Current

Deburring

International Machining Inc.
04.2021 - 03.2022

Supervisor

Top of The Line Cleaning
04.2020 - 04.2021

Receptionist

Ameriprint
03.2018 - 08.2020

Bachelor of Science - Nursing

South College

High School Diploma -

Elyria High School

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Cassidy O'steen