Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Bailie Parks

Hallowell,ME

Summary

Driven Pharmacy Technician with nearly 2 years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Walgreens
01.2021 - 10.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Reviewed and verified customer information and insurance provider information.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.

Desk Receptionist

Southern Adventist University
08.2020 - 05.2021
  • Resolved customer problems and complaints.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients, and updated client records.

Teachers Assistant

Mount Pisgah Academy
08.2018 - 05.2020
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Supported student learning objectives through personalized and small group assistance.

Education

High School Diploma -

Mount Pisgah Academy
Candler, NC
05.2020

Skills

  • Manual and Automated Medication Dispensing
  • Updating Medication Histories
  • Problem-Solving Skills
  • Pharmacy and Customer Records Management
  • Pharmacist Support
  • Drug Storage Procedures

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Certified Pharmacy Technician

Walgreens
01.2021 - 10.2023

Desk Receptionist

Southern Adventist University
08.2020 - 05.2021

Teachers Assistant

Mount Pisgah Academy
08.2018 - 05.2020

High School Diploma -

Mount Pisgah Academy

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Bailie Parks