Summary
Overview
Work History
Education
Skills
Timeline
Generic
Bajian Booker

Bajian Booker

Las Vegas,NV

Summary

I am a dedicated professional seeking a role where I can leverage my work experience and education to help a company achieve and exceed its goals. My core qualifications include strong customer service skills, public speaking, team management and leadership, office management, and proficiency in computer operations, related software, and office equipment. I am friendly, outgoing, and committed to contributing to a dynamic and successful workplace.

Overview

15
15
years of professional experience

Work History

Tesla Sales Advisor

Tesla
Henderson, NV
11.2023 - Current
  • Negotiated contracts with customers to secure sales deals.
  • Coached new employees on best practices for closing deals quickly and efficiently.
  • Reported directly to regional Sales Manager regarding progress towards goals.
  • Conducted test drives for prospective buyers.
  • Advised customers on financing options and warranties available for their purchase.
  • Assisted customers in making informed decisions about the cars they were interested in purchasing.
  • Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
  • Consistently exceeded quotas by pursuing and closing sales.

Customer Service Representative

AT&T
Cerritos, CA
03.2022 - 07.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented customer correspondence in CRM to track requests, problems and solutions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted customers with making payments or establishing payment plans to bring accounts current
  • Upheld quality control policies and procedures to increase customer satisfaction.

Time Field Advocate

Carvana
Westminster, CA
12.2020 - 01.2022
  • Carvana
  • Handling of sensitive documents
  • Hauler/ tow truck driving
  • Unloading/ Loading of vehicles
  • Customer Service
  • Data Entry
  • Description of DMV / State documents
  • Completed reports, paperwork and documentation accurately and on time.

Customer Service Associate

AutoZone
Long Beach, CA
08.2018 - 07.2019
  • Handle all merchandising
  • Inventory Control
  • Operated cash register
  • Oversee store opening and closing procedures
  • Assist customers and address customer concerns
  • Direct sales floor activities
  • Ensured supplies inventory were managed properly
  • Developed sales promotions with store vendors

Store Manager/ Sales

Mr. Naturals
Los Angeles, CA
12.2016 - 07.2018
  • Answered phone queries of customers and clients
  • Provided customers with detailed information on different products
  • Operated cash register
  • Processed credit and debit card payments
  • Recorded total daily sales and balance cash register and the end of the shift
  • Complied, sorted and filed store records, business transactions, bills, checks and invoices
  • Ensured supplies inventory were managed properly
  • Prepared and maintained store schedule of employees
  • Maintained a clean work area
  • Opened and closed store

Office Clerk Assistant

The La Grande Group
Long Beach, CA
06.2011 - 09.2015
  • Monitored and answered incoming calls
  • In-house mail delivery and sorting
  • In-house document delivery
  • Date stamping of time sensitive documents
  • Interacted with customers

Child Care Service
Long Beach, CA
05.2009 - 08.2013
  • In home babysitting of toddlers and minors
  • Ensured children well being
  • Provided scheduled meals
  • Assisted and participated in learning and physical activities with children

Education

High School Diploma -

Lakewood High School
06.2012

Skills

  • Document management
  • Team management
  • Flexible
  • Computer skills
  • Communication
  • Organization
  • Work ethic
  • Data Management
  • Basic Math
  • Patient relationship management
  • Teambuilding
  • Working collaboratively
  • Active listening

Timeline

Tesla Sales Advisor

Tesla
11.2023 - Current

Customer Service Representative

AT&T
03.2022 - 07.2023

Time Field Advocate

Carvana
12.2020 - 01.2022

Customer Service Associate

AutoZone
08.2018 - 07.2019

Store Manager/ Sales

Mr. Naturals
12.2016 - 07.2018

Office Clerk Assistant

The La Grande Group
06.2011 - 09.2015

Child Care Service
05.2009 - 08.2013

High School Diploma -

Lakewood High School

Similar Profiles

CREATE PROFILE
Bajian Booker