Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

BALAJI KUNJETI

Product Leader @Walmart Tech
San Francisco,US

Summary

Goal-orientated, dynamic professional with a rich success in spearheading multi-faceted teams to pioneer world-class E-commerce and Omni business technology, Marketplace, Payments, Cross Border and Global Technology, Supply Chain Technology product innovations

Overview

16
years of professional experience
5
years of post-secondary education
1
Certificate

Work History

Walmart
Sunnyvale

Product Head - Fulfillment Services (WFS)
05.2018 - Current

Job overview

  • Product Head for Walmart Fulfillment Services (WFS) and WFS Global – From all facets ranging from Seller Experience to FC Associate experience to Customer experience, for Canada, Mexico and Chile markets with a business size of close to 0.5B USD per year and forecasted to generate a revenue of $1B in next 5 years
  • Have a great understanding of Seller, Operations Associate and Customer mindset in various markets, including US, along with nuances of each market and cross border
  • In the process of launching a ground breaking Global experience for Walmart International MarketPlace sellers to start selling cross-borders and utilize Walmart Inbound Cross border services
  • Brought in application maturity in products across various markets. Unified, migrated and decommissioned a suite of products
  • Launched Grocery Express Delivery in Canada which enabled deliveries in less than 2 hours to customers in 50% of postal codes in Canada

Lenskart.com, Omnichannel Eye Wear
Bangalore

Lead Product Manager
06.2016 - 01.2018

Job overview

  • Owned Order Management and Order Fulfillment product “Athena”. Led product strategy, cross-functional product road-map consolidation, business planning, vision, cost benefit analysis, backlog prioritization, capture customer insights, solutions evaluation, user stories writing, best practices recommendation, and launch, in partnership with C-level management
  • Significantly streamlined order processing from 2K to 6K daily orders in 20 months through key enhancements to Website, App, POS, E-Commerce, OMS, Payments, Supply Chain (IMS and Transportation Management) and CRM applications
  • Successfully accomplished GST (Goods & Service Tax) implementation in E-Commerce ERPs and POS to migrate the company to a new tax structure

Amazon Distributors Pvt Ltd
Bangalore

Technology Business Consultant
07.2015 - 02.2016

Job overview

  • For the biggest P&G distributor in India, as a technology Business Consultant, spearheaded market research, development, product management, product features improvements, and integration
  • Reduced processing time of delivery boys by 26% through a state-of-the-art mobile delivery optimizer application.

Flipkart.com
Bangalore

Lead Technology Business Analyst
05.2013 - 07.2015

Job overview

  • Spearheaded the analysis and implementation of Fulfillment Center Control Tower, resulting in 20% fewer order delays, as well as improvements of 25% in planning accuracy and 40% in visibility
  • Credited for developing & implementing "Line Balanced Warehouse Designing Model" to reduce warehouse designing time by 90%


ADP
Hyderabad

Senior Tech Business Analyst
06.2010 - 06.2011

Job overview

  • As a Business Analyst, established work plans & delegated assignments to team members to manage cost, schedule, teamwork and performance of a component client onboarding project, in achieving business goals
  • Effectively designed and executed 2 modules of implementation hub, improving payroll productivity

IBM GBS
Hyderabad

Tech Business Analyst
07.2007 - 06.2010

Job overview

  • Played a key role as a Business Analyst and Test Specialist for OMS and Finance modules of order management application
  • Spearheaded instrumental reductions in 2 process gaps, streamlining the order process by 22% using DoE.

Education

Management Development Institute (MDI)

MBA from Supply Chain Management & Finance
07.2011 - 02.2013

National Institue of Technology (NIT)

Bachelor of Technology from Mechanical Engineering
08.2003 - 05.2007

Skills

    Omni Channel Business

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Certification

CSPO – Certified Scrum Product Owner – Scrum Alliance, Toronto (2018)

Timeline

Product Head - Fulfillment Services (WFS)

Walmart
05.2018 - Current

Lead Product Manager

Lenskart.com, Omnichannel Eye Wear
06.2016 - 01.2018

Technology Business Consultant

Amazon Distributors Pvt Ltd
07.2015 - 02.2016

Lead Technology Business Analyst

Flipkart.com
05.2013 - 07.2015

Management Development Institute (MDI)

MBA from Supply Chain Management & Finance
07.2011 - 02.2013

Senior Tech Business Analyst

ADP
06.2010 - 06.2011

Tech Business Analyst

IBM GBS
07.2007 - 06.2010

National Institue of Technology (NIT)

Bachelor of Technology from Mechanical Engineering
08.2003 - 05.2007

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BALAJI KUNJETIProduct Leader @Walmart Tech