Hi, I’m
BALAJI KUNJETI
Product Leader @Walmart Tech
San Francisco,US
Summary
Goal-orientated, dynamic professional with a rich success in spearheading multi-faceted teams to pioneer world-class E-commerce and Omni business technology, Marketplace, Payments, Cross Border and Global Technology, Supply Chain Technology product innovations
Overview
16
years of professional experience
5
years of post-secondary education
1
Certificate
Work History
WalmartSunnyvale
Product Head - Fulfillment Services (WFS)
05.2018 - Current
Job overview
- Product Head for Walmart Fulfillment Services (WFS) and WFS Global – From all facets ranging from Seller Experience to FC Associate experience to Customer experience, for Canada, Mexico and Chile markets with a business size of close to 0.5B USD per year and forecasted to generate a revenue of $1B in next 5 years
- Have a great understanding of Seller, Operations Associate and Customer mindset in various markets, including US, along with nuances of each market and cross border
- In the process of launching a ground breaking Global experience for Walmart International MarketPlace sellers to start selling cross-borders and utilize Walmart Inbound Cross border services
- Brought in application maturity in products across various markets. Unified, migrated and decommissioned a suite of products
- Launched Grocery Express Delivery in Canada which enabled deliveries in less than 2 hours to customers in 50% of postal codes in Canada
Lenskart.com, Omnichannel Eye WearBangalore
Lead Product Manager
06.2016 - 01.2018
Job overview
- Owned Order Management and Order Fulfillment product “Athena”. Led product strategy, cross-functional product road-map consolidation, business planning, vision, cost benefit analysis, backlog prioritization, capture customer insights, solutions evaluation, user stories writing, best practices recommendation, and launch, in partnership with C-level management
- Significantly streamlined order processing from 2K to 6K daily orders in 20 months through key enhancements to Website, App, POS, E-Commerce, OMS, Payments, Supply Chain (IMS and Transportation Management) and CRM applications
- Successfully accomplished GST (Goods & Service Tax) implementation in E-Commerce ERPs and POS to migrate the company to a new tax structure
Amazon Distributors Pvt LtdBangalore
Technology Business Consultant
07.2015 - 02.2016
Job overview
- For the biggest P&G distributor in India, as a technology Business Consultant, spearheaded market research, development, product management, product features improvements, and integration
- Reduced processing time of delivery boys by 26% through a state-of-the-art mobile delivery optimizer application.
Flipkart.comBangalore
Lead Technology Business Analyst
05.2013 - 07.2015
Job overview
- Spearheaded the analysis and implementation of Fulfillment Center Control Tower, resulting in 20% fewer order delays, as well as improvements of 25% in planning accuracy and 40% in visibility
- Credited for developing & implementing "Line Balanced Warehouse Designing Model" to reduce warehouse designing time by 90%
ADPHyderabad
Senior Tech Business Analyst
06.2010 - 06.2011
Job overview
- As a Business Analyst, established work plans & delegated assignments to team members to manage cost, schedule, teamwork and performance of a component client onboarding project, in achieving business goals
- Effectively designed and executed 2 modules of implementation hub, improving payroll productivity
IBM GBSHyderabad
Tech Business Analyst
07.2007 - 06.2010
Job overview
- Played a key role as a Business Analyst and Test Specialist for OMS and Finance modules of order management application
- Spearheaded instrumental reductions in 2 process gaps, streamlining the order process by 22% using DoE.
Education
Management Development Institute (MDI)
MBA from Supply Chain Management & Finance
07.2011 - 02.2013
National Institue of Technology (NIT)
Bachelor of Technology from Mechanical Engineering
08.2003 - 05.2007
Skills
Omni Channel Business
Product Vision, Research, Strategy, Roadmap
Stakeholder Management
Financial Modeling
Data Analytics
New Age Technologies
Certification
CSPO – Certified Scrum Product Owner – Scrum Alliance, Toronto (2018)
Timeline
Product Head - Fulfillment Services (WFS)
Walmart
05.2018 - Current
Lead Product Manager
Lenskart.com, Omnichannel Eye Wear
06.2016 - 01.2018
Technology Business Consultant
Amazon Distributors Pvt Ltd
07.2015 - 02.2016
Lead Technology Business Analyst
Flipkart.com
05.2013 - 07.2015
Management Development Institute (MDI)
MBA from Supply Chain Management & Finance
07.2011 - 02.2013
Senior Tech Business Analyst
ADP
06.2010 - 06.2011
Tech Business Analyst
IBM GBS
07.2007 - 06.2010
National Institue of Technology (NIT)
Bachelor of Technology from Mechanical Engineering
08.2003 - 05.2007